We were pressed for time and Sue rearranged her schedule for us, twice. She is a consummate professional, VERY knowledgeable about the area - even those further outside of Downers Grove. She was involved with us every step of the way, even taking us back through the same house-six times. She was patient and understanding that this was our biggest purchase! We would use Sue again, no question. Too bad she helped us find the PERFECT house at a great price.