- Highly likely to recommend
12/10/2013 - user89395335
Bought a home in 2013.
When Sue was helping me find a house she was excellent at pointing out all the houses good points, as well as the bad and was honest about what she saw. If a house seemed to have too many problems, she wouldn't even waste our time walking through it. Sue was very knowledgeable and thorough in helping me find the house that would best suit my needs, and I'm confident that she helped me pick the home that had the most value for the price. Working with Sue made the whole process fun and easy, from finding the right house to making and offer and getting the loan process started.
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Response from Sue on 12/12/2013
Thank you for your thoughtful review Deb. The home we found is so perfect for you and your lifestyle. I cant believe what a great deal we got it for too! WOW! that was fun too right? Its a home that I am sure you will enjoy for many years to come.


- Highly likely to recommend
12/10/2013 - erebus03
Sold a home in 2013.
Hiring Sue was one of the best decisions I ever made. I had dealt with another realtor before her, and ended up firing him. Sue was recommended to me by a friend, and I highly recommend her. My house didn't close on time, and she made sure to keep me informed on the progress, and fought every day to get the process moving forward. She was professional, polite, and very kind. She was a pleasure to work with, and I would gladly recommend her to anyone.
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Response from Sue on 12/12/2013
I really appreciate what you wrote Ryan. Sometimes, in spite of my efforts to make it a smooth and seamless transaction things don't go that way because of the unforeseen situations that arise from the other party. I was glad to work at keeping things going forward for you. I could see that with patience it would end up being a win for you. So I really need to thank YOU for your patience and for trusting me to see it through to a close. I wish you all the best!!


- Highly likely to recommend
12/09/2013 - bethcrandall
Bought a Single Family home in 2013 for approximately $175K in Hudsonville, MI.
Sue is awesome. She made the home buying process much easier and gave my husband and I sound advice as we were walking through each stage of the home buying process. Sue conducts herself with professionalism and is smart with her words and actions. Our home had multiple offers on it, and I am sure her counseling us is the reason we now live in a home we love! Absolutely recommend Sue Prins to my friends and family and anyone looking to buy or sell a home.
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Response from Sue on 12/10/2013
Thanks so much for your kind words. It was my pleasure helping you guys in this often times complex transaction. I too am glad we won the bid as I felt this home was a perfect fit for you guys!! Congrats and all the best!!


- Highly likely to recommend
10/23/2013 - user58973901
Sold a Single Family home in 2013 for approximately $175K in Jenison, MI.
We had a great experience with Sue, we had not moved in 40 years and she helped us navigate through the selling and buying process of our current and new home. It all happened within 10 days of looking at a lot, selecting a floor plan to fit the lot to listing our current home and then selling it within 4 days from the time of the listing. We were very pleased how quickly and professionally it went!
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Response from Sue on 12/10/2013
Very grateful for the opportunity. I know how hard it is (from experience) to pack up and move after so many years of living in a home and building family memories. Its emotional and exciting at the same time. I just know you will LOVE your brand new home. There will be plenty of opportunities to build new memories there with each other, your grown children and grandchildren. God bless you both!


- Highly likely to recommend
08/16/2013 - user2481935
Bought a home in 2013.
I feel so blessed to have had Sue as my realtor. The dedication, communication, and timely manner that everything was done, went above and beyond expectations. I will always use her for any realestate needs in the future. Sue understood my needs and worked hard to make it happen. She consistantly did what was right for me.
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Response from Sue on 12/10/2013
I was the one "blessed" to have had the opportunity to work with you and to help you on this new journey. All the best!!!


- Highly likely to recommend
06/09/2013 - user9480272
Sold a Single Family home in 2013 for approximately $300K in Hudsonville, MI.
The process of working with Sue was awesome! She was so thorough with the "comp" process when pricing our home to sell, and gave us excellent advice at key steps during the listing and negotiation process. We were more than satisfied with the sale price of our home!! And we sold it in only 6 days! Great job, Sue!

We also bought a new home through Sue. We went out the day after our home sold, and made an offer on the 5th home we walked through. Sue helped us get a great deal on our dream home! Seriously never thought we could own a place like this on our budget. When we found our new home, my wife cried - and Sue did too!

Sue has strong personal convictions, displays great ethics in her business dealings, and - most importantly - was emotionally invested in helping us find the perfect home for our growing family. She wanted us to be very happy with this process and made the process so fun!
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Response from Sue on 12/10/2013
What a great experience working with you guys!! I am so thankful I got to know you and your precious family. I will never forget the moment we knew it was "the wedding dress home". Ahhh a perfect fit. You bet we cried. Us ladies are emotional that way I guess. Its a lovely home for a sweet family and I know you will make a lot of wonderful memories there. Enjoy!!


- Highly likely to recommend
12/20/2012 - user502205
Bought a Single Family home in 2012 in Westside Connection, Grand Rapids, MI.
We've bought and sold 4 other homes so this was purchase #5. We've never run into such difficult sellers or listing agent. Through all the raodblocks that came up, including a lender that was new to the industry, Sue stayed calm and worked through the challenges.

As a Christian, it was nice to see her demonstrate her faith in all aspects of this sale, and even her follow through after the sale to ensure we were happy. I would definitely recommend her for both the new buyer/seller and the experienced.
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Response from Sue on 12/10/2013
I really appreciate the kind words you wrote. Yes sometimes transactions come with drama when people are hard to work with for whatever reason. thanks for trusting me to keep things together. I appreciated your confidence in me and so glad we were able to keep it together.


- Highly likely to recommend
05/29/2012 - user7209629
Bought a Single Family home in 2012 for approximately $75K in West Grand, Grand Rapids, MI.
I was impressed with the way Sue was always so flexible on times to spend with my husband and I. We work different hours all week long and Sue was able to always make time for us. She was always very honest about every home we walked into. If she didn't like something about a house, she told us right away and even told us what we could expect for any repairs that might be needed in the future. She has such a great personality and my husband and I clicked with her right away. We were first time home buyers and she baby stepped us through the process when we needed it. Will definitely call her if we need services in the future.
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Response from Sue on 05/31/2012
Awe! What a nice post you wrote about your experience with me. Thanks you so much. I hope all is going well for you guys. Of all the homes we saw, you certainly chose the perfect one for the two of you. The neighborhood is awesome too! Blessings!


- Highly likely to recommend
03/22/2012 - k9maike
Sold a Single Family home in 2011 in Grand Rapids, MI.
Sue Listed and sold our home for $323,500 in a down market. Our home in SW Grand Rapids sold in July 2011. Here was my experience.

I fancy myself as rather savvy in the real estate market, selling my previous three properties on my own. I have a friend who is a realtor that I've done another four transactions with. I've worked with an additional three realtors. This was by far my best experience.

This time I had to sell a more expensive home and figured that I'd need the extra market exposure. Sue had sold a home a couple years ago in the neighborhood (and it was comparatively a "dog" of a house -- I was impressed that it sold).

I picked out three top agents in GR and had them each over for a walk through. Since this was going to cost me 18 to 20 grand I shopped my realtors like I had money on the line! I picked high performers. Sue was head and shoulders above the other two in attention to detail, insightfulness, market research, and follow up. She was dead on for pricing, nearly exactly what I had estimated.

Here is why I was very happy with Sue:

1. She is very thorough with research and pricing. Price your home wrong and it will stagnate -- or cost you dearly.

2. She followed up weekly. She had good suggestions, and was open to our suggestions.

3. Her sinage, flyers, marketing, and open houses were all helpful.

4. She is a people person. Her relationships with the other realtors, and clients who came through the open houses, really carried the ball down field. We always got feedback, she always followed up. I'm a very active participant and she was there every step of the way.

5. In the end we had two offers on the home and sold over asking price. She was willing to negotiate down to the pennies and always had our best interest in mind.

6. One of the reasons I considered her to start with was her activity in her church. She was ethical, honest, and didn't beat around the bush. Those qualities are priceless. I won't do business any other way. You shouldn't either.

I know that the week I had interviewed she had clients that had just purchased a home in our price range. She also had sold something like 6 of her 9 listings in the previous month. I have friends who used her and also sold their home, not to mention the neighbor.

I usually would advocate for doing my own real estate work, but Sue's tenacious nature would make even me rethink that stance. I've recommended her to other friends and would not hesitate to send my family or friends right to her doorstep.

Mark M.
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Response from Sue on 05/23/2012
This was such a thoughtful and specific review. I really appreciate that you noticed the specific ways I had been working hard for you to get the job done, and at the best price we could receive for your home. I was very appreciative and impressed by your own research when I came to the listing appointment. You had researched not only the market but other agents in the GR area. I felt blessed that you chose me to do the job and thoroughly enjoyed working with you and your sweet family. You all seemed to understand that working together as a team was going to help you get your home sold. By this I mean that your home was always prepared for the showings by being clean and tidy. You were all so flexible with showing appointments/ open houses and welcoming to the prospective buyers by the way you prepared your home. I am glad it was a good experience for you but I want you to know it was a great experience for me working with sellers like you. Warm Regards! Sue


- Likely to recommend
11/30/2011 - EMLefevre
Sold a Single Family home in 2011 for approximately $125K in Westside Connection, Grand Rapids, MI.
Sue was our listing agent for selling our first home. She provided extensive research and data regarding current market values allowing us to set a fair and competive price. She also assist in staging our home to increase buyer attraction.

Sue also assisted us in the purchase of our second home. Her negoition skills with the seller were excellent. She knew when to push further and when to back off. We ended up with the home of our dreams at the price we were hoping for.
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Response from Sue on 12/10/2013
This was a very kind review. Negotiating is something I have my parents to thank for. They are both salespeople who taught me the importance of making sure my clients get the best deal and have their expectations met. I appreciate your confidence in me to help make it happen. All the best!!


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Professional Information
Sue Prins
Five Star Real Estate
4249 Parkway Place Suite A
Grandville, MI  49418
(616) 259-5609
(616) 259-4290
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