- Will never recommend
04/25/2012 - user048274
We connected, but it did not work out. Looking in Oak Glen, Yucaipa, CA 92399
We dealt with Susan Krug while searching several properties. What kept us from using her services further was that no matter who asked Ms Krug a question, responses were only directed to my husband. It was as though Ms Krug assessed which of us she thought made the sole decision to purchase and directed her "time" to that person. After leaving Ms Krug, it was actually my husband who felt that he did not want to deal with anyone who gave so little respect to his wife.
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- Highly likely to recommend
12/21/2013 - mplucy03
Bought a Single Family home in 2013 for approximately $300K in Beaumont, CA.
Susan Krug is not only a pleasure to work with but she has a wealth of knowledge about the industry that cannot be matched by anyone else. We were out of state buyers and only had one day to drive around to look at homes. She made the process seem seamless and smooth. She is very honest and transparant and I couldnt appreciate that

Once we found the home of our dreams she was able to jump hurdle after hurdle and help us get into our home within two weeks!! We are very grateful to have found her and have her as our realtor!!
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- Highly likely to recommend
12/17/2013 - joeyvntr
Sold a Single Family home in 2012 for approximately $225K in Yucaipa, CA.
Let me start out by saying I have never written a review before but felt the need after the personal care I had received recently from Susan Krug and her staff . Susan helped me sell my home in one of my toughest times of my life and always responding to my call's weather it was her directly or her personal assistant in a very timely manner and answering all my questions and concerns.Secondly Susan was very personable , professional and understanding of my situation and of the market in 2012. I wasn't sure on what I should ask for my home and or if any repairs that needed to be addressed . I was having to sell my home fast and it was obvious she did her home work and it was very apparent to me this is being handled by professionals. She let me know what my options were and I asked her opinion . I'm so clad I did she sold my home in a very timely manner and then helped me to acquire a new home by finding one I liked then helping me to make an offer that was accepted . Now I'm the new owner of my home and very happy with Susan Krug and her staff and I would highly recommend them to everyone and anyone that asks ... Thank You So Much Susan Kurg at 21st Century Yucaipa !!! :)
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- Highly likely to recommend
10/30/2013 - phatbusa00
Bought a Single Family home in 2013 for approximately $325K in Yucaipa, CA.
Susan Krug just sold my husband and me our house. She worked very, very hard for us and was nothing but extremely professional, knowledgeable, and responsive to our needs and her negotiating skills were impressive. We originally asked for a 90 day escrow which is unheard of these days and she managed to get our offer excepted. Unfortunately, we hit a snag and would not be able to close in 90 days so she had to go back and negotiate an additional 40 days to close due to credit issue that came up that our lender did not catch before hand. I was very impressed with her especially since she was able to get the house of our dreams secured for us as well as how professional and attentive she was to our needs. She even came over to personally welcome us home. I have recommended her to everyone I know and I will continue to recommend her to everyone I know. She is a wonderful agent who is very experienced as well as cares about her clients and the client’s best interest, and very responsive and works very hard for her clients. Susan Krug is awesome!!!!!!!!!!!!!!
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- Will never recommend
10/29/2013 - lsirbu1
Did not respond to my inquiry in Beaumont, CA.
Few months ago i have seen a property for sale in Beaumont Ca,i check the agents list and decided to chose Susan. i email my request to see the property,i submitted informations about my house in Redlands,that has been paid off,which i want to sell,using that money plus some savings,will be more than enough to purchase it.Only my house i can sell it for around 250K plus at the bank another 100k,and the house in Beaumont was listed for 232K,so i got more than required. I have email Susan and ask if i can see the house in Beaumont.I never got an reply from her,even i have my email being setup to tell me when my emails are read. I guess she ignored because is not a milion $ house to sell or buy.This kind of ignorance from a professional is not admited.It is a shame to treat someone with such a disrespect,i will not recomand this realtor to nobody- Do not waist your time..
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- Highly likely to recommend
02/26/2013 - user8228864
Sold a Single Family home in 2012 in Calimesa, CA.
Susan Krug was my real estate agent for a home I recently sold. She came highly recommended by a friend. Susan lived up to my high expectations based on that recommendation I had received. She was very professional and attentive to details. Anytime that I contacted her she was very quick to respond. I highly recommend her to anyone looking for a knowledgable, professional, hard-working real estate agent. She is now my real estate agent of choice!

Julie G.
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- Highly likely to recommend
02/15/2013 - user02758650
Sold a Single Family home in 2012 in Yucaipa, CA.
Susan helped my father sell his mobilehome immediately following the unexpected death of his wife. Susan was both compassionate and professional. She understood the need to sell a property that was not in large demand and to do it quickly before the small amount of equity was eaten-up by HOA dues.

One day, after the evening temps had dropped into the freezing zone, Susan went to the house and checked to be sure that none of the water pipes had frozen.

Susan was honest, and never promised us something that she could not deliver on.

I'm happy we found Susan, and would use her again if the need arose.
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- Highly likely to recommend
09/24/2012 - user2906619
Sold a Single Family home in 2012 for approximately $200K in Yucaipa, CA.
Susan and her team were very professional in handling our transaction. They always kept us informed in a timely manner from the beginning to the end. They were very helpful throughout the process and went beyond expectations to resolve issues that came up. I would recommend Susan and will use her again for future real estate needs.
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- Highly likely to recommend
08/31/2012 - user2227022
Bought a home in 2012.
Susan Krug and her team were amazing, We have been looking for a home for quite awhile and told Susan what are needs were. Susan helped us to find a lender and walked us through every aspect of purchasing our home that met every detail we asked for and we had a long list. we closed a few days early which was awesome..I think the one thing that stood out was Susan and her team made sure My husband and i were on top of everything. and no matter what time of the day if i sent Susan a concern via text her response was quick. Susan went above and beyond negotiating to get our offer accepted with our new home purchase. We would highly recommend Susan Krug if you are looking to purchase a home.
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- Highly likely to recommend
08/20/2012 - user022589
Bought a Single Family home in 2012 for approximately $150K in Calimesa, CA.
In May of 2012, I purchased a property that was not in the area where I live and it was an REO. These two factors alone could have made the purchase a very difficult process but to make it even more challenging, I was on a tight time frame, trying to close escrow before I left on a trip to England. Susan and her assistant Dawn were both on top of the process from day one. I was kept informed, sent everything by email for my approval and e-signature, and escrow closed right on schedule. Finally, when escrow closed, I was referred to reliable, local contractors to complete some repairs and refurbishment that needed to be done. Susan could not have been more professional.
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Contact Susan Krug

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Professional Information
Address:
C-21 LoislLauer Realty
33699 Yucaipa Blvd.
Yucaipa, CA  92399
Phone:
(909) 284-1448
Screen name:
susan 4 real estate
Member since:
02/01/2008
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