Susan is the best realtor we have ever used. She helped us find a new condo in DC. We live out of town, and Susan was very responsive to our shhedule. She is obsessive about follow up and returning email. She also knows the ins and outs of DC condos, and is not swayed by the BS a developer will feed you. Most importantly for is, Susan is not a "yes man" who is only concerned about the sale. If she feels you are making a mistake or overlooking something she won't hesitate to push back. In the end, we found the perfect DC condo for our needs.