- Highly likely to recommend
10/21/2013 - cwfinn
Bought a Condo home in 2013 for approximately $175K in North Andover, MA.
Susan was great to work with through the whole home buying process. Being a first time home buyer is a scary undertaking and having someone to help guide you through the process every step of the way is worth its weight in gold. Susan was very pleasant and very easy to talk with and responsive with questions. In the future going forward I would go back to Susan when we choose to sell and buy again. I would recommend her to anyone looking to buy or sell their home knowing that she would take care of the people.
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- Highly likely to recommend
10/16/2013 - abbayliss
Bought a Single Family home in 2013 for approximately $500K in West Roxbury, Boston, MA.
Susan was very helpful with the purchase of our first home. Being first time home buyers, we had no idea what we were doing, but Susan was patient and very knowledgable, and found us our first home!
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- Highly likely to recommend
08/12/2013 - user71105641
Bought a home in 2012.
I couldn't be a happier with choosing Susan as my agent. From the very beginning she was on the ball and very responsive, she was also extremely patient with me in what seemed to be the daunting task to find everything I wanted in a house. My experience with her got even better when it was time to put an offer on the house. I truly believe that we wouldn't have gotten the house if wasn't for Susan going above and beyond to show the sellers that we were the offer they should accept (even though it wasn't even the highest offer). We were able to close on the house quickly and Susan was again patient through that whole process. I would never entertain working with any other agent besides Susan from here on out.
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- Highly likely to recommend
04/07/2013 - user8469662
Sold a Single Family home in 2013 for approximately $525K in Melrose, MA.
We had a wonderful experience working with Susan. After meeting with local Melrose realtors and feeling that we weren't on the same page, it was very refreshing to meet Susan. She has an outgoing personality with a conscientious work ethic that matches her vast array of financial and real estate knowledge. She recognized the value of our home immediately and set out to help us with the emotional journey of putting our house on the market. Susan made several suggestions on how to best prepare our home, even lending us some of her own furnishings to stage for open house showings. With her professionalism and marketing skills we were able to sell our house in the first week, at above asking price!

Needless to say, Susan exceeded our expectations and we will always be grateful for the time and effort she spent making this transition in our lives go so smoothly.

Rich & Lauren Applegate
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- Highly likely to recommend
01/20/2013 - user0030836
Bought a Single Family home in 2012 for approximately $650K in Melrose, MA.
Susan was very mindful and attentive to our request of the type of house we were looking for. We were looking for a second home which we could use as a home base while visiting our family. She was able to get a feel for what our style was, and read between the lines when it came to looking for the perfect house for needs. She was very caring and seemed to take a personal interest. Especially since our task was difficult because we reside in another state. Susan is very personable and she always assured us that we were not interrupting her family life (even though we knew we were). She always went the extra mile and returned our calls and answered questions very promptly. When negotiating our contract for us, she was able to negotiate exactly what we needed or asked for.
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Response from Susan

 

- Highly likely to recommend
08/16/2012 - user5777281
Bought a Single Family home in 2012 for approximately $725K in Winchester, MA.
Susan was beyond helpful throughout the entire process -- from our home search to our purchase negotiations and our after-purchase needs (trash pick-up, contractors, etc.) She was great at listening to everything that my husband and I wanted, regardless of how many times we changed our minds and contradicted ourselves. She helped us prioritize our needs and refine our search criteria.

Susan was very in-tune with the current housing market. She helped us set realistic expectations with regard to home values and never hesitated to let us know when we were off-the-mark.

She was always responsive and truly went above-and-beyond to make sure our closing went off without a hitch.

I would, without a doubt, recommend Susan to anyone looking to buy or sell their home.
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- Highly likely to recommend
08/01/2012 - HuntingforHomes24
Bought a home in 2012.
As first-time home buyers, Susan was great at introducing us to the purchase process and had so much patience with us as we figured out the right town for us. It took us 6 months to find that right home but Susan was there with us every step of the way. She also had a ton of patience and was incredibly persistent getting responses from the sellers through the P&S process and the close. We managed to get the home we wanted and we are looking forward to moving in!

We highly recommend her as a broker, especially to anyone who is a first-time buyer!

Happy Home Buyers in Needham
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- Highly likely to recommend
06/27/2012 - jdturco
Bought a Single Family home in 2011 in Winchester, MA.
We cannot recommend Susan highly enough. We knew that we wanted to move to Winchester, and Susan helped us explore neighborhoods and settle on one that had the right feel for us and where the homes were well-built and would hold their value. She is very organized and provided us with a ton of easy-to-digest information. She spent a lot of time getting to know us and figuring out what we were looking for in a house/property. When we found our perfect home, Susan really rolled up her sleeves and got to work! The transaction was not an easy one...the seller was not that motivated, and there was a lot of negotiating that needed to be done. Susan handled it beautifully! She was in daily contact with us, and her negotiation skills were amazing. She made a long and tenuous process manageable for us, and she got us our house! We would use Susan again in a heartbeat or recommend her to anyone.
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- Highly likely to recommend
06/05/2012 - user5034743
Sold a Single Family home in 2011 for approximately $325K in Charlestown, Boston, MA.
Susan was very professional. She got us the best price for the house we were selling in Charlestown, and found us a great house to buy. She was very helpful in answering all our questions and helping us every step of the process. Bill and Eileen McClellan
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Response from Susan

 

- Highly likely to recommend
11/29/2011 - etbachli
Bought a home in 2011.
Susan helped my husband and I purchase our first home. This process can be very stressful and confusing but Susan was so helpful each step of the way so we could be confident that we were making the right choices. Susan was extremely patient as we started our search in one town and then decided to branch out and look at places all over the map. Whenever we had questions she got back to us by phone or email right away. Once we found the house we loved things got complicated- we had A LOT of competition for this particular house. It had only been on the market for two days and multiple people, ourselves included, had put in offers above asking price. This is when Susan kicked things into high gear and worked her magic to get the house for us. She was in continuous communication with the sellers and their agent. She was even put on the spot when, without warning, she received a phone call from the sellers who had many questions for her about who my husband and I are, what we do for work, etc. Whatever Susan said during that call is literally what won us the home of our dreams. Although we did not have the highest bid, the sellers chose to accept our offer based on Susan's description of the kind of people we are! After our offer was accepted there were a few more hurdles to get over before closing and Susan was there every step of the way to make it happen (even when she was about to deliver a baby!). I would definitely recommend Susan as a real estate agent. She is honest, hard working and won't rest until she is sure you are being taken care of as her client.
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Contact Susan McLaren

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Professional Information
Address:
C21 Commonwealth Winchester
39 Church St.
Winchester, MA  01890
Phone:
(781) 338-5544
Cell:
(339) 224-4533
Websites:
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Screen name:
susanmclaren
Member since:
01/05/2011
Digs: Home Design Ideas