Bought a Condo home in 2013 for approximately $850K in Los Altos, CA.
We quickly learned that Susan is a dedicated realtor who has a number of contacts and exceptional knowledge of the area we were looking to purchase a property. We worked with Susan from New England (via email) and while visiting California. She quickly got a handle on what we were looking for and showed us many properties. When it appeared that our ideas were changing, she quickly picked up on that and carefully advised how we should proceed.
She was tireless and at the ready anytime we called upon her. When in the process of closing, she was there to call upon the sellers and lenders for our benefit. We highly recommend Susan as a professional and friendly real estate agent who will work hard to find just what you're looking for.
Susan helped us to sell our house last year. She knows the local real estate market very well so she priced the house at a very good price, which drew lots of traffic to the open house. She is also an expert at staging the house so the house looked very charming. When it came to accepting the offer, she advised us what to consider and we finally picked an excellent offer. We really appreciated the help and service Susan provided.
Susan recently helped me buy a townhouse in Los Altos and couldn't have been more helpful and easy to work with. Her experience and knowlege of the local real estate market were very valuable in the buying process. We encountered more than a few bumps in the road and Susan was right on top of it to get them resolved quickly. She is responsive, extremely personable, and was a pleasure to work with. I'm happy to call her not just my agent but a friend!
Susan does an excellent job representing her clients and looking out for their best interests. She understands the market and is extremely patient. We looked for over three years before buying and the few times we considered making offers on houses we didn't really want, encouraged us to wait for the right place...which we eventually did. She also sold our home well over asking in a fairly soft market.
Bought a Single Family home in 2011 for approximately $1.375M in Old Palo Alto, Palo Alto, CA.
Susan helped us find our lovely home in Palo Alto. Simply put, she was amazing to work with. Throughout the year-long period of searching for our perfect home, Susan's local expertise really shone through. She was extremely patient and diligent, and never pressured us into making a decision we were uncomfortable with.
We were extremely happy with Susan, and have been recommending her to all of our friends looking for a home in Palo Alto, Los Altos, Mountain View, Menlo Park and other nearby areas.
Sold a Single Family home in 2010 for approximately $1.325M in South of Midtown, Palo Alto, CA.
Susan SIms helped us rent, and then purchase a home in Palo Alto. She was extremely diligent in following up with the details we needed to make a good real estate decision and choose the right home for our family. She did an excellent job managing our expectations about competing for property in very tight real estate market. She encouraged us to be patient and wait for the right house for us. She actually did the opposite of pushing us into a transaction. Outstanding, professional service on every level.
Sold a Single Family home in 2012 for approximately $1.975M in College Terrace, Palo Alto, CA.
Listing, Showing, Selling, Closing, and Buying too - the total expert package: Susan Sims. She has handled both my buying and selling transactions and has exceeded performance expectations in all cases. Highest marks possible!
Words alone can not fully describe her exceptional caliber, capabilities, knowledge, and results. She's the "Real" in Real Estate.