Thamara is a very professional and courteous Realtor. She was always on time and very helpful through the whole process. Her area knowledge is outstanding. She understood the location and budget requirements in our first meeting and acted accordingly.
Well we being helped by a few people during the search but Thamara was the most disappointing! Not only did she stay outside on the phone the entire time she was showing us a property but was very unprofessional. She never called us back when we left a message and When we actually spoke to someone at her company we were informed that she dumped us and gave us to another realtor without informing us herself. She was also very incompetent in showing us a home completely outside of what we were looking for.
Response from Thamara on 07/18/2013
I'm sorry client feel that way, I was twice on the phone confirming later showing appointments for this client.
I referred to one of my team member because I was going on vacation, and that agent knows that area very well. I explained that to client on email.
I showed what client requested if it was outside desire area, it is because with $35,000 budget is difficult in South Florida to find a 3/2 house or townhome.
I ALWAYS ANSWER MY PHONE CALLS IN LESS THAN 1 HOUR.