Andy listened to what we were looking for and showed us an extra house that had exactly what we were looking for. We were looking at a different house and I told Andy that the house we were looking at was not what we needed, which was a dwelling with a full bathroom and a bedroom on the main floor. He knew of another house and asked us if we had the extra time to show us the house. The house he showed us was exactly what we were looking for AND no stairs- so no worries about my 87 year old baby girl tumbling down a flight of stairs. He stated that the house was in Redford and I said that I heard that parts of Redford were a flood plain and that the basements flood. He replied that this house doesn't have a basement. They also advised us of the DTE Home Protection plan. For an extra minimum charge each month, all appliances, furnace, water heater, and your Central Air conditioning unit are covered. They explained that sometimes maintenance isn't that quick to come out to repair something, but DTE shows up immediately- especially if there is an emergency.