I originally contacted Elena when I read a number of glowing reviews of her here on Zillow. We decided on selling our current home and buying a new home and chose Elena as our agent. From the beginning her personality fit what we were looking for as someone extremely honest, diligent and knowledgeable of the market.
When we found the house we really wanted there were a number of issues in completing the deal and we couldn't have had a better agent to handle the problems. Once the issues were settled, the transaction was as smooth as could be.
If anyone were to ask me or my wife for a recommendation for an agent we will not hesitate to send anyone to Elena.