I was working with a mortgage broker but seemed like the person was just interested in looking for the commission. I Googled and found Tom and it was like hitting the lottery jackpot. After 7 months he made my family's dream come true. Form day one he cared and guided me from A to Z. I had lived in Japan for the last 10 years and it was tough buying a home when I returned but Tom kept our relationship even though my initial prospect was not so great. With his advise and guidance, ultimately we realized our dream. He not only advised and helped on financial matters but he was actually a better advisor on purchasing matters than my agent. He cares for his clients and that is a very rare characteristic to find in people these days. Although we have never met in person I truly feel like he's a friend rather than a "salesman." Ultimately Tom and his team treated me with respect, care and understanding and there's nothing else you can ask for in today's business world.