• turnkeyproperties

Our company policy is to communicate in writing, creating a record of the conversation, and keeping the phones open for other clients and emergencies. We repeatedly requested that Mr. Nathan communicate by email, yet he insisted on calling our office and demanding to speak to people who weren't even in the office. We offer "Quarterly Maintenance" he opted not to pay us to inspect, or to do periodic maintenance. Mr. Nathan hired someone else to make repairs. No one said we didn't want to speak to him, he was asked AGAIN to email us. He admitted to not reading the emails. Mr. Nathan was asked to send us money to be held in reserve for making repairs but he chose to ignore or not read that email also; so we sent him emails for permission to make repairs he replied: "Why are you bothering me with trivialities". We have notes back to 2008 of the dozens of times we visited the home; including inspections, photographs, repairs to fences, furnaces, meeting contractors, bids and more.