All of my dealings were with Bob, who was great and extremely patient. He was always prompt and eager to address any questions I had. Nicole, who showed most of the properties I was interested in, and Peter, who handled all of my paperwork, were both very nice and always available to help me. If I had to offer one critique it would be for the group to push harder during negotiation. As buyers, our agents are our muscle and we want the strongest in the game!