this lender popped up with the lowest rates for our refinance, but was expecting 'discount service' to go with the rates...
I was nicely surprised with great service, and attentive professional people. Better than our original big bank lender by far!
they provided a new loan that happened to be with a large bank anyway, but without the large bank frustrations.
i would gladly recommend united home loans and will look to them in the future.