Through our year and a half search, we worked with about 4 different mortgage officers and Phill was by far the best. No contest. He not only responded to our calls right away, but also took great interest in getting us into our first home. A couple previous mortgage officers were only concerned about their bottom line and commission, and did not care if we got into our first home or not, but not Phill. We were first time home buyers on a small budget, but that didnt keep Phill from working hard and fast for us. He was so knowledgeable and really cared about our homeownership needs. We will be referring Phill to as many people as we can.
Phil was extremely helpful throughout the home buying process. My wife and I were first time home buyers so we had a lot of questions. Phil was very responsive as he always returned our phone calls or emails as soon as possible, and he provided us with a detailed and honest answer to each question we had. His team set clear expectations as to what the process would look like and kept us up to date on how our file was progressing. I have no complaints and would recommend Phil and his team to anyone looking to purchase a new home.
Phil and his team were outstanding from our first interaction through closing on our home as we relocated our family. Phil made the mortgage process simple by breaking the process down into basic sections which we navigated through one at a time versus getting overwhelmed in the entire mortgage process. I would recommend Phil and his team to anyone getting ready to go down the path towards home ownership.
Phil is, above all, the best mortgage professional we have ever worked with. Not only is he dedicated to his profession and to following the rules to the letter, but he goes above and beyond for his clients. There are those lenders that will do the basic job for you and then there's Phil and his team. Nothing is basic with them. Everything is Five Star.
Whether we had a simple question related to the paperwork we needed to provide, or if it would be okay to make a purchase on a product or service while going through the loan application process, Phil was always available to us and provided support.
Our circumstances were somewhat unusual given that we built a home and chose not to use the builder's lender. As a result, it seemed that the process was prolonged. It went on for so long that I was presented with a chance to have my dream job. This was both exciting and concerning because everything you ever hear|read says not to change jobs during the loan process. So before we did anything that jeopardized our loan, we reached out to Phil. Phil was out of the country with his wife and he STILL had the time to talk with us about our situation. He didn't have to answer his phone but he did because that's how much his clients mean to him.
Throughout the entire process, there was more than one occasion that Phil had to "talk us off the ledge" because the builder was being "difficult" (to say the least). But through it all, Phil was extremely professional, never negative, always supportive and confident we would get to the finish line. He even checked in on us from time to time "just to say hi". And through every obstacle thrown in front of us by the builder, Phil and his team took it in stride, with a smile and a sense of humor, telling us it would be okay and assuring us that in the end it will all be worth it.
Just as we were headed to the table for close, the builder once again tried throwing us a curve ball (in the eleventh hour), but that didn't shake Phil and his team. They took an "all hands on deck" approach and made sure that we made it to the closing table on the date we were given.
Through this very long and arduous process of building a home, it was extremely assuring to know we had Phil and his team in our corner and that they would be on top of every aspect of the business and paperwork involved in qualifying us and approving us for our mortgage so our house could be built.
Phil is not only an upstanding professional but has become a friend through this process. We wouldn't be in our home without the hard work and support of Phil and his team and for that we will be forever thankful.
Without question, we would recommend Phil Lillge and his team at Parker Mortgage Group. They will "go to the mat" for you and make an otherwise stressful process a lot more manageable.
As first time home buyers Phil was awesome to work with. He made the entire process of mortgaging a home feel easy and stress free. He also took the time to explain everything in detail and answer all of our questions. Phil and his team were very responsive and always in communication with us. Phil was great about meeting with us on short notice or at late hours of the day. I would highly recommend Phil to anyone buying a home. I know we’ll go back to Phil for the next house we buy!
We recently purchased our first home and were reffered to Phil from our real estate agent. Phil was so thorough and great an explaining all of the new information to us. He made sure to keep us up to date on the process and made sure that we had all of our financials in order. We really appreciate all the time he spent making sure we were comforatable with the process! I would definitely reccommend Phil - he was great!
We were first time buyers and Phil took the time to explain EVERYTHING to us. I had a question and he took time on a Friday evening to get back with me when I called him. He also met me on a Saturday afternoon to pick up some paperwork. You truly feel like you are his only client ( I know for a fact we weren't!) And the best part ....we closed right on time!!!!!! I would highly recommend Phil to anyone buying a home. Do yourself a favor...he made this whole process much easier on us. Thank you Phil for all your hard work!
We absolutely LOVED our experience with Phillip! We truly couldn't have asked for a more thoughtful, hard working and knowledgeable person to help us through the mortgage process. He went above and beyond for us and made sure the experience was the best it could be! We were thankful to have him on our team and would HIGHLY recommend him to everyone!
Phil was really helpful in figuring out the best loan program for my husband and me and kept us informed through the whole process. We enjoyed the personal service and valued that our questions were answered quickly and completely. We'd go back to Phil with future mortgage loan needs. Great home buying experience!
I meet Phil a few years back and at first had no idea he was in the mortgage business. When I brought up wanting to buy a house, that's when I found out. So knowing Phil already, then getting the chance to work with him getting my new home loan, Phil made it simple, he worked very hard, and kept me informed all the way through the entire process. I never felt out of touch with what was going on and was very well informed the entire time. I have owned several house in the past but this was by far the easiest home buying process I have ever went through. If you want to buy a house, Phil is your guy, he is just a great person to work with and will make you smile even if it feels stressful. When I refinance, or even need to get another home loan, Phil will definitely be getting my business agian.