If I could invent a real estate agent in a lab to my exact specifications, it would be Jon!! I sent an email through Trulia and was lucky that it went to him because he is the ideal real estate agent! He called me right back when he got my email, even though it was off-hours. He really took time to understand what we were looking for and he showed us exactly the type of properties we were interested in. He worked with us for over a year to find our dream house. We ended up purchasing below the asking price and closing within 7 weeks of first seeing the property. A few issues came up with financing and renting our current condo and Jon was cool as a cucumber no matter what surprises popped up. His caring but calm attitude made the whole process easier. Jon went well above and beyond the call of duty. Even after we closed, he helped us find contractors in the local area.