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Barbie Hee

Property Management

Ratings & Reviews



10/28/2013 - joann76
We connected, but it did not work out. Looking in Mililani Mauka-Launani Valley, Hauula, HI 96717

This property manager was rigid and difficult to work with. I was not able to attend the showing of a rental property but was still very interested in renting the property. During a week long application process, I asked several times to view the interior of the property but was denied. After I signed the lease (big mistake), I noticed that the property was open for entry. I found that the property was not as advertised: "fully renovated." I called within hours of signing the lease to cancel it which she agreed to do. However, it was a huge hassle to get the security deposit back even though we were not scheduled to take possession of the property for 16 days. A portion of the deposit was returned 3 weeks later and my request for a copy of my credit report and a copy of the new tenant's lease (I asked that the tenant's name and personal information be blacked out) was denied. For all I know, the unit was rented right away and she may have charged me $50 for a credit report that was never run.

Response from Barbie