This is my second experience with Kathy Wolfgang. She always returns phone calls quickly, is efficient, and made every effort to accommodate my schedule. Kathy is a wealth of knowledge with many years experience behind her. Kathy is a powerhouse--a real bonus if you are a seller. I have had experience with Kathy and her office as a buyer two times-for my first home in 2001 and my second in 2011. If and when I sell my one of my properties, Kathy would be my go-to person; I woudn't even consider anyone else. Lauren, her daughter, is also kind, friendly and accommodating and above all, patient. Lauren, of course, not having the same years of experience, nevertheless, has a good resource in her mother. I have found the office staff who assist to be efficient and accommodating, and never one document out of place or missing items. The office was on top of every deadline sending me reminders of what needed to be done next, very helpful, if you are a first time buyer (or even a second time buyer). I highly recommend both Kathy and Lauren Wofgang.