We connected with Kathy via a condo rental listing on Thursday and had a completed lease by Monday! After I explained the situation regarding my 71-yr-old mom having just received an accepted offer on the sale of her home that morning -- and needing to find a place to move into within 2 weeks -- Kathy responded with speed & clarity! She immediately went to work and showed us at least 7 listings Friday & Saturday. By Saturday at 1 pm Kathy was negotiating the lease terms with the property manager; and, had it all wrapped up by 5 pm on Monday! She even scheduled the walk-through and talked my mom through things to think about and ways to protect her security deposit and belongings. My only regret is we did not connect with Kathy earlier to help us sell the house, too! She is a phenomenal, ethical, knowledgeable agent. We were VERY FORTUNATE to have made Kathy's acquaintance and to have worked with her. She will be our 'person' the next time around!