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Sales Manager/ Mortgage Consultant (11 years experience)
Closed refinance loan. Paradise Valley, Phoenix, AZ
I have refinanced my home twice with Tim Potempa and will continue to use him in the future! He is extremely knowledgeable and attentive. He is always available to answer questions. He goes above and beyond. I would recommend his services to anyone!
Tim handled our refinance loan while we were traveling, making it so easy for us, taking care of matters professionally, and speedily. We felt we were in good hands and trusted him implicitly . We would highly recommend Tim Potempa to any one needing to finance or refinance a loan.
I called Timothy because of the reviews on the net (including Zillow) and I'm happy to report that the reviews were right on the money (no pun intended). I tried a few "big banks," but immediately ran into insurmountable roadblocks. With Timothy, I was assured within minutes that he'd be able to help me with my refinance, and with competitive terms. The entire process was painless and streamlined from application, to appraisal, to underwriting, to funding; all in less than a month, end-to-end. Great communication and follow-up throughout. I highly recommend Timothy at Nova Home Loans!
Tim was great! Had our loan closed very quickly and smoothly. Truely went above and beyond! Knew the process, collected all needed materal up-front to avoid any delays and made himself available to anser any questions we had as they come up. Tim helped to educate us on the process and put us in the best loan to meet our needs.
Closed purchase loan. Val Vista Classic, Gilbert, AZ
Very prompt and professional real estate professional. Would respond to my emails and phone calls within an hour and always explained in detail what was going on. Every Monday a progress report for the loan was sent out, so I knew what they were working on and when it should be done. Would highly recommend Timothy Potempa and Nova Home Loans to anyone.
This is our second loan from Nova. Timothy was great to work with, everything was easy and smooth. Most impressive was his quick response time to my inquiries. Sometimes within minutes, always same-day. Thank you!
Timothy was very professional and very helpful with our refinance. We had been told by many past lenders that we did not qualify for a refinance due to our house not being owner occupied. Timothy was very persistent and knowledgeable and researched the qualifications for a refinance on our home. We were so thankful to Tim for taking the time to research the qualifications for a veterans streamline refinance loan because so many previous lenders had told us we did not qualify. Our refinance went through without a glitch even with my husband stationed in Afghanistan at the time of processing the loan. This has been a huge financial burden lifted by refinancing and we cannot thank Timothy Potempa and the other staff members involved for all their time and help with this loan.
Tim went above and beyond to get me into my house. He was able to process my loan with all of the requirements within a very short period. No other loan officer would accept my loan and Tim was able to pull it off. I would highly recommend Tim to anyone and will always use him and Nova Loans.
Closed purchase loan. Paradise Valley, Phoenix, AZ
I was a first time home buyer and chose Timothy because of the reviews on this site. I must say the reviews are absolutely true.
Timothy was 100% connected and responded to my inquiries within minutes; day or night. He was a true professional and took the time to explain the entire process (several times I'm sure) to a novice.
He helped me get preapproved within hours; long before I even heard back from my inquiries with the "big banks."
You will not be disappointed when you choose Timothy Potempa. He is simply the best!