Kim helped me purchase both my starter home and our "forever home"... She also was the listing agent on the starter home when we sold it. To say that Kim is an experienced professional is an understatement. The most impressive thing about Kim is her availability to her clients. She got my bid accepted for my first house around 8pm on a Saturday night! For our second house she helped us fill out our bid paperwork in the evening hours and was in contact with us all day long on the July 4th holiday to tell us updates on the bidding process we were in. On both houses we did not have to counter offer- I credit Kim for this because she is well versed in local real estate and made sure we put in offers that would be strongly considered. In addition, Kim always answers her phone or responds almost immediately. She does this whether it is just a small or a large issue. Kim doesn't just help you get your bid accepted and then forgets about you. She is with you all throughout the closing process. She takes it upon herself to contact anyone involved in the closing process that may be slow processing their paperwork or are having difficulties to ensure you close on time. For example, there was issues with my first purchase with one of the lawyers involved and Kim made it her job to make sure things got sorted out immediately.
As a listing agent Kim went above and beyond. Kim's expertise is staging houses to look great to sellers. She came to our house and went through each room making suggestions as to what we should change to help sell our house. She never pressured us to rush through this process. Once our house was ready to list she brought in an expert photographer to make sure our house was well highlighted in images online. Our house sold in four days- I owe that to Kim's suggestions and hard work... and her knowledge of the area to properly price our home.
We have recommended Kim to our friends and we get nothing but great comments for doing so!