The day I called for the estimate he showed up,with 2 of his staff to do a complete estimate . I had all the numbers in 24 hours including the plumbing and electrical . I then went to see his distributor in the Bronx to pick out exactly the type of tub I wanted. He got it for me over $1000.00 cheaper than I could find anyplace else! The work began the following week and again Rusal staff was polite and cleaned up at the ends of each day! In order to accommodate the new tub they had to move a wall over but they explained it to me before hand. I knew exactly what they were doing and the added expense of it. As questions came up Sal answered them promptly. I can't say enough positive things about Rusal. It is the 3rd time they did major work for me and we love them. You can't believe how beautiful my master bathroom looks now and huge too! I love it and the tub is terrific and really relaxes me I highly recommend Rusal Construction to anyone looking for remodeling services.