Thank you to Pam Sheldon and the Great Lakes Home Mortgage Team. After a bad experience with a lender at the beginning of our new home purchase journey, we switched to Pam and her team on the recommendation of our realtor. Not only did Pam provide us with details of the process, she was able to provide a preapproval quickly so we did not miss the opportunity to make an offer on the home we chose and we did not have to jump through a million hoops through the approval process, like we did with the previous lender (just for preapproval). Between Pam, Ron and Kare at GLHM, they made sure we did not "fall" through the cracks and spelled out what we needed to do and what we needed to provide. The entire team was always there to answer questions when we had them. All in all, I would highly recommend the entire team at GLHM for any mortgage needs.