My significant other and I recently purchased a home with Jennifer and Maria as our agents. This was our first home purchase and we were working on a limited budget (by LA standards), but they were patient and helpful throughout the entire process. These ladies truly care about educating you and offering support every step of the way -- and since you're working with two agents, you'll never be left hanging no matter what the concern.
They were very thorough in their analysis of what we wanted, where we wanted it, and how much we could afford (and they can definitely help you on that point if you're staring at your loan pre-approval letter and your budget trying to figure out how that translates into a purchase). Luckily both agents were fine with me bombarding them with random properties on top of all of their great finds, and they diligently analyzed the MLS listings, then toured all of the properties before taking us out so as not to waste our time. We could have spent countless days and wasted weekends touring homes, but with Jennifer and Maria's know-how, we found our perfect home on the first day of looking, and had our offer accepted within a week (and that was out of 27 other offers).
Due to the type of sale of the property, we were on an extremely tight escrow, but Jennifer and Maria worked tirelessly to get all of our inspections, reports, etc. completed, made sure to work within our schedule to accommodate us attending the inspections, worked diligently with our loan company, and made sure we felt comfortable with all aspects of the purchase. It's worth mentioning that these women have worked hard to cultivate great relationships in the real estate industry so they have excellent recommendations -- from loan companies to home inspectors -- and they will never pressure you to work with their recommendations (but it is incredibly helpful to have those dependable folks available when you're like me and haven't gone through the process before). Even once our loan funded and we had the keys in our hands, Jennifer and Maria continued to check in with us to make sure everything was coming together and to make sure we had everything we needed.
As another client pointed out, it doesn't feel like work when you have this team as your agents -- they make what could be an incredibly stressful and agonizing process a lot of fun and a really exciting experience.