When we moved from San Rafael due to a job and decided to sell our house, a short sale was our only option because the house’s value had plunged so drastically since we purchased it in 2005. After talking with several local Realtors, we chose Sue Paul because of her vast experience handling short sale transactions. Given the complexity of these transactions, we knew we’d need someone experienced not only with the normal real estate business side of things but also the nuances of negotiating directly with lenders.
Sue went beyond our expectations throughout our time working with her. Not only did she find us buyers (not just once, but twice, as the first buyers backed out due to an unforeseen issue with the house), but she deftly and doggedly worked with both of our lenders to advance our short sale. Throughout it all, Sue remained calm and determined and maintained an optimistic spirit that kept us going. She never lost faith that we would ultimately succeed in our short sale, despite the many ups and downs and the unusually long process (13 months). We were elated when the sale closed in March 2012 and it was obvious Sue shared in our joy.
Without Sue’s expertise and persistence, we truly believe our sale never would have closed as a short sale. She absolutely made all the difference in allowing us to move on and to start rebuilding. We will be forever grateful to her.