Crystal assisted us in finding the right home in Richmond. She was obliviously local to the area and we found out she is married to Richmond restauranteur, which made us feel comfortable working with her. We found her knowledgeable and available to answer our questions. When it came time to make an offer on our house, Crystal's advise was absolutely right. At times, she was more worried about details than us. Crystal was always professional, yet we felt like we had been friends for a long time. We will recommend Crystal to our son and daughter-in-law when they look for a home.