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Executive Vice President of Lending (9 years experience)
Emmanuel St. Germain, Truly made the purchase of my home a great experience. I learned so much from this experience. I appreciated the knowledge and commitment from Emmanuel, he by far surpassed my expectations. The mortgage process can be daunting and long, but I must say his level of professionalism is at a standard above the rest. I highly advocate him and look forward to using him again on future home purchases.
I just want to say first that I don't do many reviews, but I had to write a review on Emmanuel. I am 53, and have bought many houses in my life. Emmanuel is a great person to work with. He is very professional and very attentive. He was on top of the loan process every step of the way, and always kept me informed. This was the smoothest loan process I have ever been through. Emmanuel is very well versed and knowledgeable of the different type of loan available. When I ever need to get a loan again, I will not hesitate to call Emmanuel
My fiance and I closed on a beautiful 4 bedroom house in east Delray Beach yesterday. Emmanuel did a great job of keeping the mortgage process easy and understandable! Emmanuel's patience and clear communication made us feel safe and trusting throughout the purchase of our new home. His responses to emails/calls/texts were always very timely and helpful! We appreciate Emmanuel's personal interaction with us and felt as though he was taking care of our interests as though we were a family member, more so than a client.
I have had the pleasure of working with Emmanuel St. Germain on two different occasions. I was immediately impressed with his professionalism and his ability to navigate a first time home buyer through a complicated process. Emmanuel was always available and willing to graciously answer any questions that I had. I have found Emmanuel to be trustworthy and would definitely recommend him to my friends and family.
Emmanuel was extremely responsive and thorough in helping us secure our home loan. He went through all of the various loan options that were available to us. He was always very patient in answering the extensive number of questions I consistently asked him. He helped us to secure the best possible interest rate that was available to us. I would highly recommend using Emmanuel, and will plan on using him if we are in need of financing in the future.
Emmanuel was fantastic throughout the whole process. From explaining everything in terms I could understand to making excellent referrals (Home inspector, insurance etc.) he helped make a difficult process easy.
I will recommend Emmanuel St. Germain to any of my friends and business associates who are looking for a mortgage or refinance assistance. Emmanuel was always on top of everything needed for the refinance and was really helpful to me, especially in helping to work out some challenges that occurred in the records since my husband had passed away and there were some things that were missing in the records. Emmanuel was always there to promptly answer any questions and to guide me in successfully refinancing my properly. He was so helpful and assured me from the beginning that he would be there each step of the way through what might have been a very arduous process, but he made it very manageable and came through on all of his promises as far as timelines were concerned.