What a great job. Terri was a 'johnnie-on-the-spot' and held our hand the entire way through the process. She was very down to earth and had such an intimate knowledge of all the players, from those we dealt with in the legal process to the other real estate agents. Her knowledge was invaluable. Ours was a difficult buy in that it was owned by Fannie Mae which added a whole new wrinkle and one in which I was unfamiliar. She was very comfortable with the entire process and was able to walk us through it and avoid several important pitfalls. 5 stars.