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user8402237

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I found Zack Alber from a Craigslist listing which included his picture. I felt he looked pleasant and nice rather than the pushy arrogant type. Since I live in another state, I would not be able to view the homes in person and a requirement on my part was for the agent to allow members of my family to view the homes on my behalf since the intended home will be for my family to live in as well. I had used an agent referred to me and she showed me homes during my one week stay in California. I explained the circumstances and she agreed only to refuse to show any homes to my family after I went home to Washington. I posed the same circumstances to Zack over the phone and without hesitation he agreed there would not be any difficulties. Zack was professional and patient with me as we meandered through numerous listings and trying to coordinate meeting times with my family to view homes for two months. He answered my questions and concerns promptly through emails and phone calls. He also talked with and answered my family members' questions throughout the process. We had to change lenders at the last minute and I am sure Zack was not thrilled but he never gave up on me. He kept it incredibly professional and I did not feel he was angry or upset with me. During the pricing negotiations, he gave me advice on real expectations which allowed me to make sound decisions when making an offer. During the paperwork process on the house, we ran into a little snaggle but Zack produced an acceptable option that worked both for the seller and myself. I finally met Zack and saw the house during the last stages of closing and was very impressed with his professionalism. His knowledge in his trade and his willingness to work with my numerous needs has made my home purchase a smooth transaction. What also made this transaction great was that he is easy to talk to and I never felt pressured into buying when I was not ready. Excellent experience!

  

Written about Zack Alber on 08/09/2012
Bought a Single Family home in 2011 for approximately $125K in Meadowview, Sacramento, CA.

I found Zack Alber from a Craigslist listing which included his picture. I felt he looked pleasant and nice rather than the pushy arrogant type. Since I live in another state, I would not be able to view the homes in person and a requirement on my part was for the agent to allow members of my family to view the homes on my behalf since the intended home will be for my family to live in as well. I had used an agent referred to me and she showed me homes during my one week stay in California. I explained the circumstances and she agreed only to refuse to show any homes to my family after I went home to Washington. I posed the same circumstances to Zack over the phone and without hesitation he agreed there would not be any difficulties. Zack was professional and patient with me as we meandered through numerous listings and trying to coordinate meeting times with my family to view homes for two months. He answered my questions and concerns promptly through emails and phone calls. He also talked with and answered my family members' questions throughout the process. We had to change lenders at the last minute and I am sure Zack was not thrilled but he never gave up on me. He kept it incredibly professional and I did not feel he was angry or upset with me. During the pricing negotiations, he gave me advice on real expectations which allowed me to make sound decisions when making an offer. During the paperwork process on the house, we ran into a little snaggle but Zack produced an acceptable option that worked both for the seller and myself. I finally met Zack and saw the house during the last stages of closing and was very impressed with his professionalism. His knowledge in his trade and his willingness to work with my numerous needs has made my home purchase a smooth transaction. What also made this transaction great was that he is easy to talk to and I never felt pressured into buying when I was not ready. Excellent experience!

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