We used Alex because we wanted an agent that knew the area we were looking really well. He did a great job finding options that met our criteria and adjusted accordingly after we saw a few places and shared our preferences.
Alex was incredibly responsive and worked hard to make things convenient for us. The highlight was when he took 3 hours of a holiday to meet us at the new place so we could take measurements.
He's very easy going and definitely has your best interest at heart.