I had a great experience with Ralene Nelson and my Short Sale just closed. I met Ralene at my property and she took the time to listen before she gave me her recommendation. I listed the property with her because I was very impressed with her knowledge and her expertise. The whole process worked because she was always immediate in her response to me by phone,fax or email. Ralene negotiated with the buyers realtor and the bank on my behalf. I highly recommend Ralene because she is a hard worker and she gets the job done.