From the minute we knew we were going to move to Stillwater, Tana was instrumental in helping us find a house. She was infinitely patient, taking us from house to house, neighborhood to neighborhood; she did research for us, and even visited houses for us while we were away (we lived in Kansas City at the time, and could only visit infrequently). Once we'd made our choice, she handled our side of the transaction ably, making sure we understood everything, and helping negotiate with the buyer. Even after the sale had been transacted, she continued to help, with setting up utilities, getting repairs done, buying appliances, and so on. I still call her to ask about house-related matters. You can't find a more conscientious and more pleasant person to work with than Tana.