My boyfriend and I recently bought our first house in Santa Monica and the experience was good one, with Jeff being a major contributing factor to that.
Before meeting him through a Zillow posting we had met a number of underwhelming agents. From our first meeting Jeff stood out from the pack. He was at once both laid back and incredibly responsive. He went out of his way to make us feel comfortable, and was always patient and happy to answer our (sometimes odd hour) questions. He was also proactive in ensuring that we were always on top of (if not ahead of) each step in the buying process.
In the end, for us, selecting an agent comes down to trust and Jeff has earned ours. We fully intend to use his services again when the time comes to sell/buy our next place.
Thank you Jeff!