What a Buyer's Real Estate Agent Does

For a buyer - and especially a first-time buyer - a good real estate agent means the difference between a harrowing, stressful experience and a smooth entry into a new home. Here's a rundown on what a good agent will do for you.

What Can the Buyer Expect an Agent To Do?

• Discuss your financial situation with you. It's wasted time and effort to look for a home without knowing what you can afford. Before embarking on your home search, agents get a general idea about your budget and can steer you to mortgage brokers who help you determine how much money you can spend. Note: Many buyer's agents will not work with you until you have been pre-approved for a loan. A discussion about your credit score and how to improve it might be in order. In the current lending environment, your credit score is more important than ever.

• Familiarize you with your new location.  If you are moving to a new locale, contact real estate firms in the area. Good agents call you promptly and help you make arrangements to visit and see properties. They recommend places to stay, meet you at the airport, show you the sights. Many good agents will have community information on their Web sites. They can tell you about schools, shopping, historical sites, restaurants, and religious institutions. An agent should not discuss ethnic or racial compositions of neighborhoods; they are prohibited from doing so by the Fair Housing Act.

• Match your needs with the right home. A good agent listens carefully and tries to match your specific needs and desires with the right home. They should be patient and willing to show you a wide variety of homes without pressuring you to make an offer.  You can assist, of course, by perusing the Internet yourself and zeroing in on homes you would like to see.

• Suggest alternative options. Agents know the market better than you do and may come up with possibilities you haven't thought about.

• Show you homes.  Much of the agent's work is behind the scenes making appointments and gathering information. Good agents know their inventory and do the legwork for you to find homes that fit your needs.  They can often tell you about deals when they come up or even before. 

• Help you price. Before making an offer, good agents compare similar homes in the area and estimate how much you should offer for the home you want. The agent can also help you determine how much the home will cost you each month.

• Negotiate contracts. Until you and the seller agree to the price and the terms there is no deal. An experienced agent knows how to navigate these treacherous waters. For example, coming in too low at the beginning may turn off the seller so much they may refuse to deal with you altogether.

• Work with your attorney/inspector. During the attorney/inspection period, there are a myriad of details that can arise that an agent should deal with promptly. The agent will keep in close contact with your attorney or inspector to make sure the deal is moving expeditiously.

• Assist with mortgage applications. The agent can help with finding the right mortgage broker or lending institution and keep in touch with them during the application process.

• Attend the closing. This varies from state to state, but agents often come to closings with you.

Who does your agent work for?

In most real estate transactions the buyer's agent and the listing agent work for the seller.  That is, real estate commissions are paid by the seller to both agents from the proceeds of the sale.  From this perspective both the buyer's agent and the listing agent work for the seller.  A Buyer Broker provides representation to the buyer and is not compensated by the seller.

Considering an exclusive buyer agent will eliminate conflicts of interest, and always remember that the agent at an open house is loyal to the seller.

What if I Want to Buy a FSBO?

For Sale By Owner properties are sold by individuals without agent representation.

Say you've been looking for homes for the past two months with your agent. Driving home from work one day, you drive past a FSBO sign in front of your dream home. You call, then go see it and sure enough, it's the house you want.

What do you do?

• Make an offer and write out a down payment check (escrow or good faith deposit) on the spot, or

• Call your agent and ask about comparables in the neighborhood to determine a fair price, and make an offer, or

• See if you can get your agent to ask the seller to pay his or her commission. Often, the seller will agree to pay the traditional 3 percent. If not, and you want the house, you'll have to pay it yourself. 

You can choose any of these possibilities, but be sure you don't have what's called a "Buyer's Broker" contract that prohibits you from deserting your agent for a better deal. If you do have such a contract, you have to pay your agent a commission.

If you are an experienced real estate investor and have a good attorney, then it's probably safe to proceed on your own. If not, you may want to consider using that faithful agent. (See the list above; most of those items apply with a FSBO as well as agent listings.)

And be sure, when choosing an agent, that he or she will show you FSBO houses as well as traditionally listed houses.

For Example ...

Who: An ambitious young couple who wants to trade up from their loft condo into a more expensive new unit across the street.
The tactic: They decide to low-ball on the asking price. They tell the listing agent they are representing themselves and will not pay a commission on the buy side, even though they did attend her open house. On top of that, they want the listing agent to receive a reduced commission so the seller will accept a lower price.
How it played out: The agent, of course, was obligated to present the offer to the developer, but it wasn't taken seriously. Neither the agent nor the developer wanted to deal with the couple. By coming in too low on the price and cutting down the commissions they insulted the agent and antagonized the developer. Without someone to negotiate for them, the sharp duo lost out on a great deal.
The result: A month later when the market picked up, the unit was priced $50,000 higher and sold to someone else. A little more experience and flexibility might have snagged the couple a great condo at a great price.

Next article: Where to Find the Right Buyer's Agent

Previous article: Brokers and Agents for the Buyer

Related Links

• Brokers and Agents for the Buyer
• Where to Find the Right Buyer's Agent
• Choosing a Good Agent
• Sell A Home FSBO and Pay No Commissions

External Resources

• Get Prequalified
• The Real Estate Agent at the Open House Must Be Loyal to the Seller
• 64% of Consumers Use Buyer Agents
• Demand 100% Loyalty When Purchasing a Home (PDF)
• Your Credit Score More Important Than Ever
• Homes For Sale Without an Agent