Why are there two sets of listings?

We have made changes to the way listings appear on the site in order to be compliant with MLS rules. When using one of our platforms to search for homes, buyers may see two options to view their search results — Agent Listings and Other Listings, like For Sale by Owner listings or Coming Soon listings not on the MLS.

What’s the difference between “Agent Listings” and “Other Listings”?

"Agent Listings” are homes listed by real estate agents on a Multiple Listing Service (MLS). “Agent Listings” do not include homes for sale by owner, non-MLS auctions and foreclosures. “Other Listings” are homes for sale by owner, non-MLS auctions, foreclosures and other properties that are not entered into an MLS. “Other Listings” do not include homes listed by agents on an MLS.

Why is my listing showing up on the second tab?

If your listing is not on the MLS, it will show up on the second tab.

How can I move it to the first tab?

The listings are divided between the two tabs due to MLS rules and do not move between the two tabs.

What is the “export contact permissions” feature?

The export contact permissions feature enables team leaders to manage a team member’s ability to export contacts, reducing the risk of losing leads to departing team members.

Will existing team members automatically be granted the permission?

With the launch of the export contacts permission feature, all existing team members will continue to have the ability to export contacts. The only difference is that team leaders will have the ability to remove this permission for each team member.

How does it work for new and existing team members?

When adding new team members, the team lead will be prompted to determine whether or not the agent can export contacts from their profile. Team leaders are able to make changes to existing team members as needed by visiting the “Team Management” section of their agent profile and clicking on the “Options” for a specific team member.

Will it be available for all Premier Agent partners?

Yes, this feature is available to all team leads.

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FAQs: Past Sales and Active Listing Management

In 2021 we simplified the way we collect listing data, moving from thousands of disparate data feeds to MLS Internet Data Exchange (IDX) feeds, which are offered directly through MLSs to their members. Zillow joined MLSs across the country to switch to these feeds. In doing so, we made changes to some of our Zillow Premier Agent product offerings. Some of these changes are necessary to comply with MLS rules, while others reflect innovations that aim to help evolve the real estate industry.

We continue to focus on investments and improvements to Zillow Premier Agent and look forward to providing ways for consumers to connect with great agents in their area.

Matching Sales and Listings to Agent Profiles

What is an MLS Agent ID?

How do I find my MLS Agent ID?

How can I add my MLS ID to my profile?

Can I attach multiple MLS Agent IDs to my profile?

Why is it important to add the MLS Agent ID into my agent profile?

How can I update my MLS ID to make sure my past transactions and current listings are associated with my agent profile?

How are co-listed properties matched to agent profiles?

What happens to my listings and past sales if I switch teams/brokerages? Will they stay attached to my profile?

Displaying Current Listings and Past Sales

Do all of my active listings and past sales show on my agent profile?

How do display rules affect teams of agents?

Can I manually add/edit my listings?

Can I still manually add past sales?

Do I still need to approve pending past sales?

Why can’t I enter a closing price when claiming or adding a past sale in non-disclosure states?

How can I make sure my past sales stay associated with my profile?

Do active co-listings show on both agents’ profiles?

Search Experience

Why are there two sets of listings?: We have made changes to the way listings appear on the site in order to be compliant with MLS rules. When using one of our platforms to search for homes, buyers may see two options to view their search results — Agent Listings and Other Listings, like For Sale by Owner listings or Coming Soon listings not on the MLS.
What’s the difference between “Agent Listings” and “Other Listings”?: "Agent Listings” are homes listed by real estate agents on a Multiple Listing Service (MLS). “Agent Listings” do not include homes for sale by owner, non-MLS auctions and foreclosures. “Other Listings” are homes for sale by owner, non-MLS auctions, foreclosures and other properties that are not entered into an MLS. “Other Listings” do not include homes listed by agents on an MLS.
Why is my listing showing up on the second tab?: If your listing is not on the MLS, it will show up on the second tab.
How can I move it to the first tab?: The listings are divided between the two tabs due to MLS rules and do not move between the two tabs.

Attributing Past Sales to Team Members

Is it possible to attribute sales from MLS feed to a member on my team?

Can this feature be used for an agent that was a co-agent on a sale but not on my team?

Can team leads add more than one team member?

What’s different for a sale where the team member is an attributed vs primary agent?

What happens to attributed sales when a team member leaves the team?

Can team leads add former team members?

Is this available for agents that do not advertise with Zillow?

Will attributed sales look any different to customers?

How long will it take for an attributed sale to show up on the agent's profile?

Can team members request/add themselves to a sale that was credited to their team lead?

What if a team member accidentally deletes (not hides) the sale they’ve been added to?

Managing Team Permissions

What is the “export contact permissions” feature?: The export contact permissions feature enables team leaders to manage a team member’s ability to export contacts, reducing the risk of losing leads to departing team members.
Will existing team members automatically be granted the permission?: With the launch of the export contacts permission feature, all existing team members will continue to have the ability to export contacts. The only difference is that team leaders will have the ability to remove this permission for each team member.
How does it work for new and existing team members?: When adding new team members, the team lead will be prompted to determine whether or not the agent can export contacts from their profile. Team leaders are able to make changes to existing team members as needed by visiting the “Team Management” section of their agent profile and clicking on the “Options” for a specific team member.
Will it be available for all Premier Agent partners?: Yes, this feature is available to all team leads.

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