All of your active for sale listings and past sales should be displayed on your agent profile. If you believe there to be a discrepancy between what’s accurate and what’s showing on your profile, here are a few things to consider:
MLS Agent IDs: Make sure your MLS Agent ID is added by clicking the “Manage MLS Agent ID” button on your agent profile. If you’re a member of more than one MLS, make sure you add all of your MLS Agent IDs. For teams, the MLS Agent ID should be added to each individual agent profile, not on the team profile. If a listing or past sale is associated with a different agent based on information from the MLS it will not show up on your profile.
Auto-Publish: Ensure the “auto-publish” feature is turned on by going to Settings → Past Sales → Automatically Publish Your Past Sales (Toggle On). Please allow 24 hours for the past sales to populate.
Pending Sales: If the “auto-publish” feature is turned off, you will need to manually confirm your past sales. Simply go to the “Pending Your Confirmation” section of your Past Sales page and confirm any that you want added to your Sales history. If they don’t appear in the “Pending Your Confirmation” section of the Past Sales page after 24 hours, please email Partner Support. Please note, for any sales attributed to a team member from a team lead will require manual confirmation, regardless of the “auto-publish” feature. For more information on this, review the Team Member Attribution section below.
Co-Buy or Co-List: Co-listed properties can only be displayed as a past sale on a single profile. On co-listed properties, for compliance reasons we will follow how the transaction is recorded in the MLS.