My Agent – Customer communication management
Deepen your client relationships with My Agent, a customer communication feature of the Zillow Premier Agent platform that helps buyer's agents proactively support and engage their real estate clients.
Connect exclusively with buyers
You work hard to win clients. My Agent gives you an exclusive relationship for at least 30 days with your connections, making you their go-to buyer’s agent — and the only one they’ll see on listings they view.
Your clients can send you messages directly from Zillow listings, making it easy for them to tell you about the homes they love or want to see in person.
See buyers’ home searches
Gain insight into what your clients really want. With My Agent, they can opt in to share information about the homes they are viewing, saving and searching for on Zillow and Trulia — making it easier for you to be the always-two-steps-ahead agent.
Your agent profile is where buyer connections begin
With a My Agent connection to buyers established, your profile becomes your first impression across Zillow. Here’s where you’ll show up.
Front and center on their homepage
Your profile greets buyers on their Zillow homepage, creating immediate recognition and trust. You’ll be their go-to agent when it’s time to act.
When browsing homes
Build recognition with buyers as they view homes. Your profile accompanies each listing.
In every update that matters
Your profile is shown when Zillow sends emails to buyers — from saved searches to home recommendations. Every notification reinforces your connection.
Make your first impression count
A complete profile with an engaging photo and compelling bio increases your chances of making meaningful connections.
*Subject to the My Agent relationship terms.
