Confidently get
clients home with
Zillow Home Loans
Zillow Home Loans is a trusted lending partner, making financing simple with top-rated loan officers,¹ real-time updates, and support for your clients at every step.
Why Zillow Home Loans works for agents
of Zillow Home Loans transactions are completed and closed on or before the scheduled closing date with a 99% close-on-time rate1
Zillow Home Loans closes an average of 13 days faster2
than competitors.
Work with top-rated loan officers with an average 4.9/5.0 stars based on actual
customer reviews3
Why Zillow Home Loans works for agents
of Zillow Home Loans transactions are completed and closed on or before the scheduled closing date with a 99% close-on-time rate1
Zillow Home Loans closes an average of 13 days faster2
than competitors.Work with top-rated loan officers with an average 4.9/5.0 stars based on actual
customer reviews3
Zillow Home Loans makes the
complicated stuff, simple
So you can get your clients home in less time, with less stress.
Collaboration tools
Technology that empowers agents and loan officers to do more for clients.
Happy clients
Zillow Home Loans supports an integrated financing experience for homebuyers.
Support all the way
Top-rated loan officers in every region to give you the personalized support you need.
Note: Simulated image. Actual loan types and BuyAbility will vary based on user inputs.
Help clients shop within budget
Zillow Home Loans’ BuyAbility℠ tool helps buyers better understand what they can afford with an estimate powered by real-time rates — so you can save time guiding them in their home search.
Transparent, flexible, reliable. That’s how financing should be.
And that’s what you can expect when you partner with Zillow Home Loans.
Meet your deadlines
- Close 13 days faster than competitors4
- Zillow Home Loans provides verified pre-approvals, and fully underwritten pre-approvals are available within one business day of request
- Easily transfer your clients to a loan officer via the Premier Agent app, with the ability to select a specific loan officer if you prefer
Stay in the loop
- Receive consistent, real-time updates on your client’s loan status
- Access to loan officers that are available 7 days a week
- Your client can also expect proactive communication and access to loan officers
Access benefits for you and your clients
- No upfront appraisal costs5 and Zillow Home Loans will cover the appraisal costs for buyers working with a Zillow Premier Agent partner6
- Competitive rates, low down payment options and a variety of loan types
- A human-powered, tech-enabled digital experience for agents
What agents are saying
We could not have had a more smooth transaction. Working with [our ZHL loan officer] Mark was and is a pleasure. The communication is great, the responses were timely; we currently have another client under contract, and another in the pre-approval stage with an offer hopefully soon! Looking forward to the future!
Athena Kaniaris
Mike Gagliardi Group
I have really enjoyed working with [our loan officer] Alessandra from ZHL. She always goes above and beyond for my clients and is always available at all times of day for me and them. Other lenders will disappear at 5 pm; she won't rest until the job is done.
Favio Ruiz
DASH Carolina
Cherryann [our ZHL loan officer] made everything very easy for me and the buyer! I've been getting constant updates along the way and always feel like I know what's going on. I almost couldn't believe it because it seemed TOO simple but everything has been WAY better than expected!
Jose Ramirez
The Dowda Group
The experience clients love,
the partner you trust
Zillow Home Loans loan officers have an average 4.9/5 rating, based on customer reviews.3 They have loan officers available available 7 days a week, can move fast during the pre-approval process, and are knowledgeable about local mortgage requirements.
Connect with a Zillow Home Loans expert to learn more
We have a dedicated team of mortgage experts ready to answer your questions.
Get to know some of your loan officers:
Have questions? Send our team an email at agentinquiries@zillowhomeloans.com
Want more info? We’ve got you covered.
Understand how Zillow Home Loans works
Take the Zillow Home Loans overview course on Zillow Academy.
Hear why customers love working with Zillow Home Loans
See what they have to say about their financing experiences.
Discover 3 ideas that could improve the home loan process
Zillow VP of Partner Strategy shares strategies for agents.
Learn more about Zillow Home Loans
Find more resources for you and your clients at zillow.com/homeloans
Learn how to easily transfer your clients in the Follow Up Boss app
Got a client who’s ready for financing? Share their contact info in the app and the Zillow Home Loans team will reach out to you and your client. If you have a preferred loan officer, you can choose them in FUB.
Don’t have FUB? Transfer from the PA app
Frequently asked questions
- Who will I work with at Zillow Home Loans?
Your primary day-to-day contact will be a regional, top-rated Zillow Home Loans loan officer. One loan officer is assigned to each client and guides both agents and buyers through the financing journey. Loan officer teams are assigned regionally to best serve you and your buyer.
Zillow Home Loans has loan officers that are available 7 days a week, so you and your client can get in touch any day, including weekends.
- What does the process look like after I transfer a client?
After you transfer a client, a top-rated loan officer¹ will contact you and your client. The loan officer then contacts the customer and discusses customer financing goals and the pre-approval process. After pre-approval, the loan officer will contact you to discuss status.
- How will I know the status of my client’s loan?
Zillow Home Loans prioritizes transparency, and provides consistent and timely updates on loan status. This includes regular automated updates, outreach from loan officers to agents at key milestones, and access to loan officers that are available 7 days a week.
- What types of loans are offered by Zillow Home Loans?
Zillow Home Loans offers a variety of loan options to meet your client’s needs with competitive rates, fees, and down payment options. Zillow Home Loans loan officers are experts in understanding your client’s needs and finding the right solution for them, so you can focus on getting them in the right home.
Available loan types include:
- Conventional conforming, fixed & ARMs
- Jumbo fixed
- FHA
- VA
- What if I am not a Zillow Premier Agent partner?
If you are not a Zillow Premier Agent partner, you can still work with Zillow Home Loans for your client’s financing needs. For more information, speak to a Zillow Home Loans expert at agentinquiries@zillowhomeloans.com.
- Who can my client contact if they want to learn more?
Your client can learn more by visiting zillow.com/homeloans. If you’re a Zillow Premier Agent partner, you can transfer your client directly to a Zillow Home Loans loan officer in the Premier Agent app.
¹Close-on-time rate reflects purchase transactions across loan types, excluding new construction. Delays due to third parties are excluded from calculation.
²Zillow Home Loans average closing time for purchase transactions was 13 days faster than the industry average from April 2025 – June 2025, according to “Insights” by Ice Mortgage Technology.
³Average 4.9/5.0 stars based on actual customer reviews.
⁴Zillow Home Loans average closing time for purchase transactions was 13 days faster than the industry average from April 2025 – June 2025, according to “Insights” by Ice Mortgage Technology.
5Appraisal costs are not required to be paid prior to closing; they may be payable at the time of closing, along with other closing costs. Costs payable at closing may include, but are not limited to: appraisal costs, credit report costs, settlement costs, title insurance, prepaids, escrowed amounts, and other transaction-related fees. Please speak to a loan officer to receive an official Loan Estimate with costs specific to your transaction.
6Offer available on initial appraisal for purchase and refinance transactions only, where an appraisal is required by Zillow Home Loans. Appraisal must be ordered by Zillow Home Loans. Appraisal fee will not be charged to borrower when the loan closes with Zillow Home Loans. Appraisal fee may appear as a loan cost on loan disclosures. Offer does not apply to any subsequent appraisal, including re-inspections, desk reviews, etc. Zillow Home Loans, in its sole discretion, reserves the right to change or end promotion at any time.
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