Preparing your rental for a new tenant always takes a bit of planning, whether you handle most of the work yourself or hire others to help. With the country still in the midst of a global pandemic — and the possibility that the coronavirus could be with us for some time — it may be worth revisiting your rental cleaning and tenant turnover procedures. 

According to the Centers for Disease Control (CDC), the most common way the coronavirus spreads is through direct contact with an infected individual. The CDC notes, however, that the virus may also be spread through contact with contaminated surfaces, when a person touches a contaminated surface and then touches their own mouth, nose or eyes. Given this possibility, here are some extra precautions to consider when cleaning your rental between tenants.

Steps to take if you’re hiring cleaners

If you intend to employ a cleaning company or individual house cleaner, plan ahead. Cleaners have been classified as essential workers in some areas, but not all, so first make sure they’re available to come to your property. You might also find there’s an increased demand for cleaning services as stay-at-home orders are lifted, so it could be harder to book a cleaner on short notice. Call around well in advance of your cleaning date.

When you contact an individual or company, consider asking what steps they’re taking to reduce the risks of coronavirus transmission. Questions you might ask include:  

• What steps do you take to prevent cross-contamination between properties?
• Do your employees wear masks or disposable booties? 
• Are employees screened for COVID-19 symptoms?
• What types of cleaning supplies do you use?

One advantage of hiring professional cleaners is they might spot surfaces you would otherwise overlook. On the other hand, allowing more people into the home could increase risk. Levels of transmission in your area and local public health orders should always be a consideration.

DIY cleaning tips

For landlords or property managers who choose to tackle turnover cleaning themselves, the CDC has helpful guidance on cleaning and disinfecting your home. Remember to wear your own PPE (personal protective equipment, like masks and gloves) when you’re doing it. Some top tips to keep in mind:

• Use effective cleaning products. Not all disinfectants kill all types of germs — check out this list of EPA-approved disinfectants for coronavirus. 
• Read cleaning product labels. Many of us just spray and wipe, but in some cases, a product needs time to work. Check the instructions to make sure you’re using the product correctly.
• Be safe. Mixing certain cleaning products or using undiluted solutions like bleach can be dangerous. Follow all product instructions, and see the CDC guidance on proper bleach dilution ratios.
• Clean high-touch surfaces. At an unfurnished rental, these might include switches, doorknobs, cabinet pulls and handles, counters, toilet seats and flushers, faucets and windows. 

Whether you’re hiring a pro or cleaning yourself, it’s a good idea to add a little extra buffer time between tenants to ensure enough time for a deep clean of the property. 

For more information, the EPA’s Guidance for Cleaning and Disinfecting Public Spaces, Workplaces, Businesses, Schools, and Homes includes best practices, general health and safety tips, and links to additional resources.  

With some planning and attention to detail, you can achieve a smooth and sanitary rental turnover, and provide your next tenants with a clean and healthy home. 

Learn more about how Zillow is supporting our employees, customers, partners and communities during COVID-19 with our Move Forward. Stay Safe. initiative.