New fee transparency regulations are impacting multifamily professionals in several states. Are your properties ready?

Watch Zillow Director of Partner Experience and Engagement Brian Miller and Zillow Senior Manager of Product Management Lily Ferguson outline the latest trends, regulatory changes, and resources you need to prepare your communities. You’ll get a first look at our new Total Price shopping experience, hear how one major multifamily brand is finding success, and learn the steps to enable it across your portfolio.

Topics by Timestamp:

1:02 — Defining fee transparency: What it means in practice for renters and marketers.

2:20 — Renter insights: The impact of unclear fees on renter trust and decision-making.

3:45 — Tools available now: How Zillow’s Cost and Fees Calculator is helping renters understand true costs.

6:30 — Regulatory updates: What new rules in Massachusetts, Connecticut, and Colorado mean for advertised rent.

11:51 — Total Price preview: See how Zillow’s new shopping experience will appear to renters this fall.

20:01 — Prepping your communities: Steps to share, verify, and approve fee data in Zillow’s systems.