Zillow Research

Buyers: Results from the Zillow Consumer Housing Trends Report 2025

The Typical Buyer & Home Bought

In this section, we provide a high-level overview of key buyer information and what their homes look like. According to the Census Bureau American Community Survey (ACS), 5% of adults in the country are recent buyers. Throughout this section, information about buyers comes from CHTR, and information about other groups comes from ZG Population Science analyzes using ACS data.

 

Age 

The median age of U.S. buyers is 42, while the average skews higher (44 years old). About one in five buyers (21%) are in their twenties or younger and roughly a fifth (20%) are in their sixties or older.

Age Group Successful Buyers Household Decision Makers US Adults
Ages 18-29 16% 11% 20%
Ages 30-39 27% 18% 18%
Ages 40-49 17% 17% 16%
Ages 50-59 15% 17% 16%
Ages 60-69 16% 18% 16%
Ages 70+ 10% 20% 15%

Source: Household decision maker and US adult estimates from Census Bureau, 2024 Current Population Survey Annual Social and Economic Supplement

Generation1 Buyers Household Decision Makers US Adults
Gen Z (18-30) 18% 11% 20%
Millennial (31-45) 35% 26% 26%
Gen X (46-60) 23% 25% 23%
Baby Boomer (61-80) 23% 31% 26%
Silent Generation (81+) 1% 7% 5%

Source: Household decision maker and US adult estimates from Census Bureau, 2024 Current Population Survey Annual Social and Economic Supplement

Race & Ethnicity

About two thirds of buyers are non-Hispanic white or Caucasian (66%), higher than the overall share of the U.S. adult population that is white (60%). At the same time, 18% of U.S. adults identify as non-Hispanic Black or African American, but just 9% of buyers are Black.

 

Race & Ethnicity Buyers Household Decision Makers US Adults
White or Caucasian 67% 63% 60%
Hispanic 14% 12% 12%
Black or African American 8% 15% 18%
Asian or Pacific Islander 8% 6% 6%
Other race 4% 4% 5%

Source: Household decision maker and US adult estimates from Census Bureau, 2023 American Community Survey

Region

The largest share of buyers live in the South (43%), followed by the Midwest (23%) and West (21%). The smallest share lives in the Northeast (13%). Buyers largely follow the distribution of US adults, with a higher concentration in the South – the region with the most home construction and inventory.

The table below also compares this distribution of buyers by region with the distribution of for-sale inventory that we see on our site. Consistent with the graph above, the South has the most for-sale inventory, while the Northeast has the least. 

Region Buyers Household Decision Makers US Adults For Sale Housing Inventory  Inventory (Field Period)
South 40% 39% 39% 55% 54%
West 23% 22% 24% 20% 19%
Midwest 26% 21% 20% 15% 15%
Northeast 12% 17% 17% 10% 12%

Source: Household decision maker and US adult estimates from Census Bureau, 2023 Current Population Survey Annual Social and Economic Supplement Share of For Sale Housing Inventory comes from Zillow’s listings data as of July 11th, 2024.

Gender Identity & Sexual Orientation

Approximately 10% of buyers identified as LGBTQ+ in 2025

The percentage of buyers identifying as LGBTQ+ has been relatively stable over the last few years. About one in fourteen (7%) buyers identified as LGBTQ+ in 2019, the first year CHTR asked about sexual orientation and gender identity, then 9% in 2020 and in 2023.2 This likely represents the growing share of younger buyers, who may be more likely to feel comfortable self-identifying as LGBTQ+.

Buyers that identified as LGBTQ+

2019 2020 2021 2022 2023 2024 2025
7% 9% 12% 10% 9% 11% 10%

 

Income

Unsurprisingly, buyers tend to have higher household incomes than the U.S. population overall. The annual median household income among buyers is approximately $97,600, compared to the overall national median of $74,600.3

Income Buyer Households All US Households
Less than $25k 9% 14%
$25,000 to $49,999 13% 17%
$50,000 – $74,999 14% 16%
$75,000 – $99,999 14% 12%
$100,000 to $199,999 33% 26%
$200k and above 17% 14%

Source: All US household estimates from Census Bureau, 2024 Current Population Survey Annual Social and Economic Supplement

Education

Buyers tend to be more educated than the overall population of U.S. adults: 49% of buyers have at least a four-year degree, higher than 35% of overall U.S. adults. 

Education Buyers Household Decision Makers US Adults
High School Diploma or Less 27% 34% 38%
Some College 24% 27% 26%
Four-year College Degree 31% 24% 22%
Postgraduate 18% 15% 13%

Source: All household estimates from Census Bureau, 2024 Current Population Survey Annual Social and Economic Supplement

Relationship Status

Prior research has shown that the purchase of a home is often tied to family formation or other life events, like a divorce or separation. This relationship between homeownership and family formation helps explain why over two thirds of buyers are married/partnered (70%) and almost a sixth (15%) have been married in the past. 

Relationship Status Buyers Household Decision Makers US Adults
Never Married 24% 18% 28%
Married or Partnered 60% 59% 55%
Divorced, Separated or Widowed 16% 23% 17%

Source: All household estimates from Census Bureau, 2023 Current Population Survey Annual Social and Economic Supplement

Household Composition4

Buyer households are more likely to report having at least one pet (76%) than a child (43%). Dogs are the most common pet among buyer households (64% report having at least one) followed by cats (42%).

In Household Buyer Households Tenured Homeowner Households All Households5
Children under 186 36% 44% 43%
Plant 62%
Dog 64% 46% 38%
Cat 42% 34% 22%
Another pet 12% 10% 10%
NET: Any pet 76% 61% 50%

The shopping journey takes various paths, but usually starts with an agent 

 

Agent contact usually comes first

When asked about the order they completed homebuying tasks, the most common first step was contacting a real estate agent (52%). 80% of buyers reported contacting an agent as their 1st, 2nd or 3rd homebuying activity.

1st 2nd 3rd First 3
Contact a real estate agent, realtor or broker 52% 12% 16% 80%
Contact a mortgage lender 18% 19% 16% 53%
Get pre-approved for a mortgage 14% 26% 16% 55%
Attend an open house 8% 10% 10% 27%
Buy homeowner’s insurance 5% 6% 4% 15%
Take a private, in-person tour of a home 4% 28% 23% 55%
Made an offer on a home 0% 0% 12% 13%

A smaller share (18%) said that contacting a mortgage lender was their first step – 53% said contacting a lender was among their first 3 steps. Similarly, 55% of buyers said they got pre-approved for a mortgage within their first 3 steps – but only 14% said it was their first activity.

Of the most common buyer activity sequences, buyers were more likely to start with contacting an agent (39%) than contacting a lender (13%) or getting pre-approved (5%).

Buyers’ most common second step was taking a private, in-person home tour (28%). About half (51%) report such a private tour as their 2nd or 3rd step. A near-unanimous 94% of buyers said that a real estate agent or someone from their brokerage firm helped them access and tour for-sale properties at least once.

Agents were also the most common way that buyers reported finding an open house (58%) – higher than real estate websites (35%) like Zillow. 

Most buyers installed a real estate app

Most buyers (79%) reported installing a real estate app during the homebuying process. Among this app-installing group, 86% reported installing before the other steps we asked about (e.g. contacting an agent, lender, touring, pre-approval, etc). 

As of completing the survey, most buyers that installed such an app said they never uninstalled it (55%) while a third (36%) said they uninstalled after buying their home. Only 9% of app-installers reported uninstalling before they finished their home purchase.

60% report homebuying stress

About 60% of buyers said that their experience buying a home was at least somewhat stressful. About a quarter (25%) said it was very or extremely stressful. 

Homebuying stress Total First- time  Repeat 
Very/extremely stressful 25% 31% 19%
At least somewhat stressful 60% 66% 56%
Not very/at all stressful 40% 34% 44%
Homebuying stress Total Gen Z (Ages 18-30) Millennial (Ages 31-45) Gen X (Ages 46-60) Boomers + Silent Gen (61+)
Very/extremely stressful 25% 30% 27% 25% 16%
At least somewhat stressful 60% 74% 64% 57% 48%
Not very/at all stressful 40% 26% 36% 43% 52%
Homebuying stress Total 18-29 30-39 40-49 50-59 60+
Very/extremely stressful 25% 30% 28% 29% 22% 16%
At least somewhat stressful 60% 74% 65% 62% 55% 48%
Not very/at all stressful 40% 26% 35% 38% 45% 52%
Homebuying stress Total White Black Hispanic AAPI Nonwhite
Very/extremely stressful 25% 24% 19% 31% 26% 25%
At least somewhat stressful 60% 59% 55% 66% 74% 64%
Not very/at all stressful 40% 41% 45% 34% 26% 36%

 

Supplemental disaster insurance coverage

A slight majority of buyers (56%) reported purchasing supplemental disaster insurance coverage for at least one type of disaster in addition to their homeowner’s insurance policy, while 44% did not.

Most Common Coverage: Flood insurance is the most commonly purchased supplemental coverage overall (36% of buyers), followed by Tornado (23%), and Hurricane (22%).

Supplemental disaster insurance coverage Total First- time  Repeat 
Earthquake 19% 23% 16%
Flood 36% 43% 31%
Hurricane 22% 25% 20%
Landslide 9% 12% 8%
Tornado 23% 28% 18%
Another disaster not listed above 5% 8% 4%
None of the above 44% 33% 52%
Supplemental disaster insurance coverage Total Midwest Northeast South West
Earthquake 19% 14% 19% 12% 36%
Flood 36% 27% 39% 43% 34%
Hurricane 22% 6% 17% 37% 16%
Landslide 9% 6% 12% 9% 13%
Tornado 23% 25% 17% 28% 14%
Another disaster not listed above 5% 4% 3% 5% 9%
None of the above 44% 56% 49% 34% 46%
Supplemental disaster insurance coverage Total California Florida New York Texas Other
Earthquake 19% 55% 9% 36% 11% 15%
Flood 36% 34% 39% 47% 47% 34%
Hurricane 21% 16% 52% 27% 29% 18%
Landslide 9% 18% 6% 24% 8% 8%
Tornado 23% 17% 15% 34% 27% 24%
Another disaster not listed above 6% 7% 4% 6% 4% 6%
None of the above 44% 31% 30% 36% 31% 49%

Buyers who used cash were slightly more likely to have no supplemental coverage (50%) compared to mortgage buyers (42%).

Supplemental disaster insurance coverage Total Cash Mortgage
Earthquake 19% 20% 19%
Flood 36% 31% 38%
Hurricane 22% 21% 22%
Landslide 9% 10% 9%
Tornado 23% 19% 24%
Another disaster not listed above 5% 5% 6%
None of the above 44% 50% 42%

Share of First-Time Buyers

In 2025, the share of buyers who reported purchasing for the first time rose to 45%. 

Share of Buyers that Bought For the First Time
2018 2019 2020 2021 2022 2023 2024 2025
46% 45% 43% 37% 45% 50% 44% 45%

The Homebuying Process

 

Time spent searching

Home search duration
Less than 1 month 11%
1 to less than 2 months 18%
2 to less than 3 months 19%
3 to less than 4 months 15%
4 to less than 6 months 15%
6 months or more 22%
Median 3-4 months

 

Cobuying is the norm, especially for partnered buyers

Most buyers (60%) purchase and share ownership of their home with at least one other person. Half of buyers (51%) cobought with a partner or spouse. Cobuying with a relative (8%) and/or friend (5%) was less common.

Cobought with Feb- April 2022 Dec 2022 2023 2024 2025
Spouse/partner 45% 60% 50% 52% 51%
Friend 10% 4% 14% 7% 5%
Relative 11% 6% 12% 9% 8%
NET: Friend/relative 18% 8% 21% 15% 12%
Any cobuy 58% 65% 62% 63% 60%
Did not cobuy 42% 35% 38% 37% 40%

Most married or partnered buyers cobuy (75%) – most with a spouse or partner (68%). Buyers who are single and never married are most likely to cobuy with a friend or relative (18%, versus 9% of divorced/separated/widowed and 10% of married/partnered buyers).

 

One offer is typical for buyers — a slight decline from the past 2 years

The typical (median) buyer this year reported submitting one offer. 

2018 2019 2020 2021 2022 2023 2024 2025
0 Offers 10% 11% 9% 6% 5% 8% 9% 10%
1 Offer 52% 49% 48% 36% 39% 38% 46% 47%
2 Offers 23% 23% 23% 28% 27% 27% 27% 26%
3 Offers 8% 10% 10% 18% 16% 16% 12% 12%
4 Offers 3% 3% 3% 7% 6% 5% 4% 3%
5 or More Offers 4% 4% 7% 6% 6% 5% 2% 2%
Median number of offers 1 1 1 1 2 2 1 1

 

Inspection, financing among most common offer contingencies

About two thirds of buyers (65%) say their final offer was contingent on the property passing a home inspection. Over half (59%) said the same about successfully receiving financing (e.g. mortgage approval). Contingency on the property appraising at a minimum amount was similarly common (53%). A mortgage rate buydown – where the seller agrees to buy down the buyer’s interest rate – was the least common: About a quarter of buyers (22%) said they won such a concession in their final offer.

Share of buyers that report including each contingency in their final offer 2022 2023 2024 2025
Financing 61% 61% 56% 59%
Appraisal 59% 58% 52% 53%
Inspection 70% 67% 66% 65%
Sale of my previous home recoded 29% 26% 23% 21%
Mortgage buydown
  •  
32% 24% 22%
Insurance (new in 2025) 53%
At least 1 contingency 85% 82% 82% 85%

 

Despite challenges and competition, buyers hold strong on inspections

Consistent with past years, buyers surveyed in 2025 did not budge when it came to forgoing inspections: Relatively few (14%) said that they did not get any inspections prior to purchasing their home.

2018 2019 2020 2021 2022 2023 2024 2025
0 inspections – I did not have any inspections conducted 15% 17% 18% 14% 13% 8% 17% 14%
1 inspection 60% 58% 53% 45% 53% 38% 54% 59%
2 inspections 16% 16% 16% 19% 17% 27% 18% 17%
3 inspections 5% 4% 6% 13% 10% 16% 9% 6%
4 inspections 1% 2% 2% 6% 4% 5% 2% 2%
5 inspections or more 2% 4% 6% 4% 3% 5% 1% 1%
Median inspections 1 1 1 1 1 2 1 1

Obtaining a pre-inspection report from the seller/builder is also quite common: Among buyers that remember, 64% said they got one, versus 36% who say they did not. 

Among buyers that remember whether they got a pre-inspection report 2024 2025
Got pre-inspection report 66% 64%
No pre-inspection report 34% 36%

 

Among buyers that reported having no inspection of their own conducted, 37% reported getting a pre-inspection report. These no-inspection buyers were less likely to purchase a single-family detached house (59% versus 80%) and were more likely to buy a manufactured/mobile home (20% versus 5%) or a boat/RV/van/etc (5% versus 1%).

The Buyer-Agent Partnership

Buyers almost always use an agent

Most buyers reported using an agent among the resources they used to shop, search, or purchase their home (84%). Among buyers that used an agent, 75% say they hired their agent to help shop for and purchase their home. About a quarter (25%) hired an agent to finalize their home purchase, but shopped on their own. 

Resource used during any part of searching, shopping for or purchasing their home 2019 2020 2021 2022 2023 2024 2025
Real estate agent, broker or realtor 82% 85% 82% 89% 88% 85% 84%

First-time buyers (83%) and repeat buyers (86%) report using an agent at similar rates.

 

Buyers without an agent more likely to buy low-cost homes

About a third (32%) of buyers that paid less than $100,000 for their home said they did not use an agent – higher than 16% of buyers overall.

Among buyers that did not use an agent, about a fifth purchased a manufactured or mobile home (19%) – versus only 2% among buyers who used an agent. 

 

Already knowing their seller among top reasons for forgoing an agent

Among buyers that did not use an agent, almost half (48%) said they already knew the seller (45%) or purchased their home from someone they knew personally (41%) (like a friend, family member, or coworker).

Not wanting to pay a real estate agent’s commission (35%) was another common reason.

 

Websites, apps and referrals top resources where buyers find agents

First found agent 2018 2022 2023 2024 2025
Real estate website / app (e.g. Zillow, RE/MAX, Realtor.com) 16% 18% 25% 23% 22%
Referral from friend, relative, neighbor or colleague 27% 21% 18% 22% 20%
Know them from my community 7% 12% 6% 8% 11%
Past experience with this agent or broker 10% 8% 8% 8% 9%
Social networking website / app (e.g. Facebook, NextDoor, Twitter, Instagram) 2% 5% 8% 7% 5%
Search engine (e.g. Google, Bing) 5% 5% 7% 7% 6%
Saw contact information on For Sale/open house sign 7% 4% 5% 6% 5%
Attended an open house and met agent or broker 5% 5% 4% 5% 6%
Referral from another agent or broker 6% 7% 6% 5% 7%
Referral from home builder 2% 3% 5% 4% 3%
Direct mail (e.g. newsletter, flier, postcard) 2% 3% 3% 2% 2%
Newspaper ad 2% 1% 1% 1% 2%
Other 9% 8% 6% 3% 2%
Net: Online 23% 28% 40% 37% 33%
Net: Referral 35% 31% 28% 30% 30%

 

Survey Methodology

 

Research Approach

To gain a comprehensive understanding of the US homebuyers, Zillow Group Population Science conducted six nationally representative surveys – collecting over 57,600 responses (approximately 20,000 from successful buyers and 37,600 from prospective buyers). The survey contains information from approximately 10,200 unique successful buyers and 18,100 unique prospective buyers. The study was fielded between April and September 2025. 

Wherever possible, survey questions from previous years were asked in the same manner this year to allow for the measurement of year-to-year trends in key areas of business interest. 

For the purpose of this study, “successful buyers” – typically shortened to “buyers” refers to household decision makers 18 years of age or older who moved to a new primary residence that they purchased in the past two years. A majority of buyers in this sample (54% unweighted; 55% weighted) purchased within the past year.

 

Sampling & Weighting

Results from this survey are nationally representative of successful buyers. US adult decision makers were identified from online nonprobability samples. To achieve representativeness, we used a combination of quota sampling and statistical raking using benchmarks estimated from the 2023 American Community Survey (ACS) and the 2024 Current Population Survey Annual and Economic Supplement (CPS ASEC). 

To ensure that this weighting procedure did not drive observed results, we created several alternative sets of weights for key estimates of interest. These alternative weights included several versions with additional population characteristics– especially those that could be correlated with estimates of interest– from external sources, as well as propensity matching to better capture a given respondent’s underlying probability of participating in the survey. None of the alternative sets of weights substantively shifted the estimates examined.

 

Quality Control

To reduce response bias, survey respondents did not know that Zillow Group was conducting the survey. Several additional quality control measures were also taken to ensure data accuracy: 

[1] Zillow Group Population Science defines Gen Z as those born between 1995 and 2003, Millennials between 1980 and 1994, Gen X between 1965 and 1979, Baby Boomers between 1945 and 1964, and Silent Generation in 1944 and earlier.
[2] LGBTQ+ buyers are those who identified as gay, lesbian, bisexual, transgender, gender non-conforming/non-binary, intersex, or with another sexual orientation (other than straight) or gender identity (e.g. gender fluid, gender queer, gender neutral).
[3] Median household incomes are from Census Bureau, 2023 Current Population Survey Annual Social and Economic Supplement.
[4] These estimates come from CHTR 2023 and the 2019 American Community Survey.
[5] The estimated share of all households with pets comes from American Housing Survey (AHS) 2021. These numbers are likely systematically low because of rising pet ownership following the COVID-19 pandemic. AHS also excludes service animals and livestock from their survey definition, whereas CHTR does not specify exclusions for any animals/pets.
Tenured homeowner household pet estimates come from CHTR 2021 (the last year CHTR included tenured homeowners) while buyer estimates are from CHTR 2023.
[6] The estimated shares of households (buyer, tenured homeowner, and all households) with children comes from the 2023 Current Population Survey Annual Social and Economic Supplement.
[7] This survey defines “cobuying” as sharing ownership of the home with at least one other person. While more than 71% of married/partnered buyers likely reside with or involve their spouse or partner in their home purchase, 71% is the share who self-report sharing ownership of the home with their spouse/partner.

About the author

Manny is a Senior Population Scientist at Zillow.
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