Manage your Zillow Media Experts appointment
You can easily reschedule or cancel your Zillow Media Experts appointment online, whenever it’s convenient for you. Just follow the steps below.
Three ways to reschedule your Zillow Media Experts appointment:
1. From your confirmation email
Open your appointment confirmation email and follow the link provided to view and reschedule your appointment.
2. Through your account
Log in to your account at media.zillowmediaexperts.com to manage your appointments directly.
3. From your Zillow Showcase workspace
Log in to manage and reschedule your Zillow Media Experts appointments directly within your Zillow Showcase Workspace.
Watch the step-by-step videos for guidance:
Rescheduling via email or account portal
Rescheduling via Showcase listing
Legal Disclaimer: These videos are for illustrative and training purposes only. Any addresses, names, email addresses, or other identifying information shown are used for demonstration purposes only and are not intended to depict or represent actual clients, customers, or properties.
Step-by-step rescheduling instructions
Rescheduling from the confirmation email
Step 1: Open your order confirmation email
Step 2: Click “Cancel or Reschedule Appointment”
Step 3: Click a new date and available times will appear
Step 4: Confirm changes
Step 5: Review your confirmation email
Step 1: Open your order confirmation email
Step 2: Click “Cancel or Reschedule Appointment”
Step 3: Click a new date and available times will appear
Step 4: Confirm changes
Step 5: Review your confirmation email
Step 1: Open your order confirmation email
Step 2: Click “Cancel or Reschedule Appointment”
Step 3: Click a new date and available times will appear
Step 4: Confirm changes
Step 5: Review your confirmation email
Rescheduling from within your account
Step 1: Click on your listing from the list of orders page
Step 2: Click “Cancel or Reschedule Appointment”
Step 3: Click a new date and available times will appear
Step 4: Confirm changes
Step 5: Review your confirmation email
Step 1: Click on your listing from the list of orders page
Step 2: Click “Cancel or Reschedule Appointment”
Step 3: Click a new date and available times will appear
Step 4: Confirm changes
Step 5: Review your confirmation email
Step 1: Click on your listing from the list of orders page
Step 2: Click “Cancel or Reschedule Appointment”
Step 3: Click a new date and available times will appear
Step 4: Confirm changes
Step 5: Review your confirmation email
Three ways to cancel your Zillow Media Experts appointment:
1. From your confirmation email
Open your appointment confirmation email and follow the link provided to view and reschedule your appointment.
2. Through your account
Log in to your account at media.zillowmediaexperts.com to manage your appointments directly.
3. From your zillow Showcase workspace
Log in to manage and reschedule your Zillow Media Experts appointments directly within your Zillow Showcase Workspace.
Watch the step-by-step video for guidance:
Cancel via email or account portal
Legal Disclaimer: These videos are for illustrative and training purposes only. Any addresses, names, email addresses, or other identifying information shown are used for demonstration purposes only and are not intended to depict or represent actual clients, customers, or properties.
Step-by-step cancellation instructions
Canceling from the confirmation email
Step 1: Open your order confirmation email
Step 2: Click “Cancel or Reschedule Appointment”
Step 3: Click on cancel appointment
Step 4: Confirm changes
Step 5: Return to order view
Step 1: Open your order confirmation email
Step 2: Click “Cancel or Reschedule Appointment”
Step 3: Click on cancel appointment
Step 4: Confirm changes
Step 5: Return to order view
Step 1: Open your order confirmation email
Step 2: Click “Cancel or Reschedule Appointment”
Step 3: Click on cancel appointment
Step 4: Confirm changes
Step 5: Return to order view
Cancelling from within your account
Step 1: Click on your listing from the list of orders page
Step 2: Click “Cancel or Reschedule Appointment”
Step 3: Click on cancel appointment
Step 4: Confirm changes
Step 5: Return to order view
Step 1: Click on your listing from the list of orders page
Step 2: Click “Cancel or Reschedule Appointment”
Step 3: Click on cancel appointment
Step 4: Confirm changes
Step 5: Return to order view
Step 1: Click on your listing from the list of orders page
Step 2: Click “Cancel or Reschedule Appointment”
Step 3: Click on cancel appointment
Step 4: Confirm changes
Step 5: Return to order view
Note: Cancel or reschedule up until 24 hours prior to your appointment. Cancellations or reschedules within 12 hours of the appointment must be made by calling customer support. Cancellations made within 24 hours of the appointment will incur a $50 cancellation fee. If your appointment incurs a travel fee, the travel fee is charged in addition to the cancel fee.
Need more help?
If you have questions or run into any issues, our support team is always here to help.
Customer support:
Monday – Friday, 8 am – 9 pm EST
Saturday – Sunday, 9 am – 6 pm EST
support@zillowmediaexperts.com888-367-4009
