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ShowingTime Pilot Integration Streamlines Tour Scheduling

A pilot integration with the scheduling and management tool ShowingTime helps Zillow Premier Agents streamline the tour scheduling process.  

Agent on the phone in her living room
Written by|September 2, 2020

To better serve you and your customers in the home-buying process, we’re continuing to make adjustments to the tour connection experience.

In a few markets starting September 9, we’re piloting the integration of a scheduling and management tool, ShowingTime, to help streamline the tour scheduling process. ShowingTime will automatically work to schedule and confirm tour appointments for you within the Zillow Premier Agent app.   

After the connection call with the buyer, you’ll receive a push notification that contains the buyer's information, requested tour date and time, along with the property they would like to tour. Accepting the connection prompts an automatic request to ShowingTime to be sent on your behalf. As a confirmation, you’ll receive a status of the tour in your inbox and on the contact details page for that lead.

Screenshot example of the tour status 'Confirmed through ShowingTime'

Watch an overview of the improved tour connection experience and get tips for leveraging virtual tools and working with your clients right now.

Check out this blog about how to win with tour connections to learn more about working with these engaged home shoppers.

Take a look at this guide for how ShowingTime is being integrated into the tour connection process.

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