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A step-by-step guide for agents and brokers using Zillow Preview

Written by Zillow on March 27, 2026
For 20 years, Zillow has stood for one simple idea: real estate works better when information is open and accessible.
Zillow PreviewSM builds on that belief by making pre-market listings visible to all consumers on Zillow and Trulia before they go active in an MLS. It’s not private. Zillow Preview is all about being public.
This gives agents a way to publish and manage a listing during the pre-market window while keeping visibility broad and open. Here’s how to get started with Zillow Preview.
Before you think about pre-marketing, know what is allowed (and not allowed) in your local market. Zillow Preview is structured to work within MLS frameworks, but it's up to brokers and agents to know and follow their local MLS rules and regulations.
Before creating a listing, align with your seller on:
Zillow Preview is an optional public pre-marketing approach. Agents and sellers can choose whether to use it alongside their broader listing strategy, in accordance with local MLS rules.
Agents at participating brokerages who have signed an agreement with Zillow can publish a Zillow Preview listing through Zillow Workspace to make it publicly visible during the pre-market window.
To create a Zillow Preview listing:
Once published, the listing is typically live on Zillow and Trulia within minutes and is labeled as a Zillow Preview listing. If an agent needs to remove the Zillow Preview listing for any reason, they can do so easily by changing the listing status in Zillow Workspace.

After publishing, you can update and manage your listing as your strategy evolves. Zillow Preview listings are meant to be short-term. Once a listing moves into an active status, it is entered into the MLS and follows the standard IDX and VOW distribution process.
Update your listing as needed
During the Zillow Preview period, if the agent and seller choose to display days on Zillow on the Zillow Preview listing, that count will continue once the listing becomes active in the MLS. Buyer engagement stats — including saves and views of the listing — also carry over once the home becomes an active listing, so interested shoppers continue to see the existing engagement when they view and receive updates on the property.
Once your listing is live, you can begin tracking buyer interest and engaging with potential buyers before it goes active.
Track early engagement signals
These insights update frequently and can help you understand how buyers are responding, gauge demand early and adjust pricing or positioning before the listing is active in the MLS.
Understand how buyers discover and engage
During the Zillow Preview period, your listing is visible to anyone browsing Zillow and Trulia. During this window, buyers can:
This creates a solid pipeline of interested buyers before the listing is active, helping you and your seller prepare to bring the listing to market with stronger demand.
When a buyer reaches out to the listing agent directly through a Zillow Preview listing, those connections are provided to the listing agent for free.
In some cases, listing agents may also have the opportunity to earn a share of revenue when a buyer who connects through a Zillow Preview listing closes with a Zillow Preferred agent — at no additional cost to consumers or agents.

When the home is ready and entered into the MLS for distribution to MLS participants’ sites, the Zillow Preview listing transitions into the standard for-sale experience on Zillow automatically.
Enter the listing into the MLS
What happens on Zillow
From this point on, the listing continues through the standard on-market process, with the added benefit of having already built early awareness and demand.
In many markets, pre-market listings are not widely visible to the public. By making these listings publicly available, Zillow Preview helps expand visibility at an important stage of the listing process.
When used as part of your overall listing strategy, Zillow Preview can help you build early awareness and prepare for a stronger launch once your home goes active. More information about how to use Zillow Preview to highlight your pre-market listings can be found here.
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