115 W. 23rd St.

They offer a free application before the showing for pre-approval, which I liked. However, once I filled out the application, provided them with proof of income, which is exactly the rate they were asking for ($2100 which is 3x's the amount of the rent, which was listed at $700 - I make just over that amount by a few dollars), they emailed me saying that the amount I listed as my income was below the $2100 they required and then asked if there was an error on my application. When I clarified this "error" (which I realized only after the fact didn't even exist once I reviewed the original application to make sure I was correct) for them, they turned down my application stating I was not approved for the amount of household income required. I asked them to explain why I wasn't approved since I provided proof of the amount they were asking for on their website as well as their email to me and have not heard back. I went back on their website to check if the listing wa still available (thinking they may have sold it) and saw that the rent mysteriously jumped up by $25 - to $725 - which would then exclude me from qualifying. I'm not sure what their reasons are for doing this, but a simple conversation over the phone or replying to my email would have solved the issue. They didn't bother to answer my question as to why I was not approved in the first place - especially since I went back over the original email they sent asking about this "error" and realized there was NEVER an error on it to begin with! The numbers I provided were correct from the start. That's not only shady, it is not good business.