Potential buyers may not always be ready for a phone conversation right away. While they may have reached out for more information and may have even requested a call, there’s no guarantee that they’ll pick up the phone on the first go. However, this doesn’t mean that all hope is lost. It takes a little bit of effort, but finding the right timing and the right method of contact can be worthwhile. Develop a long-term follow-up strategy to stay top-of-mind with your contacts. When they are ready to talk, they will know who to reach out to – so long as you don’t give them a reason to forget who you are.
Tips to win a conversation with them:
- If the prospect doesn’t answer the phone, consider following up with them via text or email to try and schedule another time to connect.*
- Utilize your CRM tool to create follow-up reminders and automate some of your follow-up methods to stay in touch.
- Whenever you do make that initial connection with someone, being personable and inquisitive about their situations is generally a great approach to that first call. Making a great first impression is more about establishing trust and building a relationship than trying to get an application right away.
For more tips on how to win over a new client, check out our past webinars here.
*It is important to ensure that all marketing messages, advertisements and solicitations comply with state and federal laws, rules, and regulations applicable to you and that you’ve received any necessary or appropriate consent to contact consumers electronically prior to engaging in electronic marketing activity.