The Importance of Customer Reviews

Did you know?

Zillow Group provides you free online exposure by sharing your profile and information in the Lender Directory. Anyone seeking a mortgage professional can find and connect with a lender of their choosing by simply searching for a local lender, but it’s not enough for your information to simply appear there.

Home buyers want to know that the person they reach out to is going to provide them with a great customer experience. The process of obtaining a mortgage is both ambiguous and scary to many home buyers, so Zillow Group strives to empower them with information to help them feel confident in their decisions. By sharing customer feedback on mortgage professionals’ profiles, we can help a buyer determine who will be the right fit and give them confidence in their choice. We do this through our customer review platform.