2022 Zillow Premier Agent Updates

Check back monthly for the latest Zillow Premier Agent product and app updates.

Jump ahead to learn more:
New in your Premier Agent inbox: New construction leads
Zillow Academy onboarding self-service
Add team members to past sales
Manage export contacts permissions for team members
Link your MLS Agent ID to your Zillow Profile

September 2022 Update

Flex teams leads: Route calls to your team members more efficiently

Attention Flex team leaders: Now you can maximize incoming opportunities by ensuring there’s always a team agent available to pick up an incoming connection call. New call routing features mean you can easily identify potential gaps in lead routing and agent performance and ensure your team receives all its allocated connections.

Questions about Flex connection call routing? Find more answers here. 

July 2022 Update

New in your Premier Agent inbox: New construction leads

Be on the lookout for new construction leads, giving you another way to connect with shoppers looking to buy something new. New construction buyers are often looking to learn more about home specs and plans on Zillow. We’ve compiled a list of best practices and new construction buyer insights to help you ace your first connection conversation.

June 2022 Update

This month, a Zillow Academy onboarding update helps partners jumpstart their learning journey. Then two new features for teams are live: One enables team leaders to help their team members showcase more past sales in their profiles. Another allows leaders to manage contact exporting permissions for individual team members. 

Self-service your Zillow Academy onboarding

As a new or returning Zillow Premier Agent partner, you'll see direct links to formative Zillow Academy classes right from the Home screen of the Premier Agent mobile app. These Zillow Academy courses set you up to make a great first impression and equip you to deliver a strong end-to-end customer experience.

Add team members to past sales

Now team leaders can help their agents build trust with customers upon connection. Team leaders can now add team members to their past sales as a secondary agent. Members get to showcase their experience by displaying more past sales in their Zillow Premier Agent profile.n

Questions about team member attribution? Find answers at Past Sales and Active Listing Management FAQ, or try Adding Team Members to Past Sales on Zillow Academy.

Manage export contacts permissions for team members

Team leaders can now manage the permission to export contacts based on each team member's needs. This can help reduce the risks of losing leads to departing team members. This update is the first in a series of upcoming features that empower team leaders to manage team members' permissions, giving them peace of mind and more control.

Questions about exporting contacts as a team leader? Find answers at Past Sales and Active Listing Management FAQ.

May 2022 Update

Link your MLS Agent ID to your Zillow profile

Everyone knows the importance of trust to the client-agent relationship. Past sales are one way to show your experience and help build that trust.

Now you can easily keep your Zillow profile up to date by linking to your MLS Agent ID(s) right from your mobile device. By linking, you can automatically attribute all past sales to your profile. Showing these wins can boost the confidence of Zillow buyers and sellers.

Follow these quick steps to make adding transactions to your sales history easy:

1. Go to your agent profile.
2. Find the For Sale section.
3. Tap Manage MLS Agent ID to enter your information.

Questions about linking your MLS Agent ID to Your Zillow Profile? Read more on this FAQ page.

Stay tuned for more Zillow Premier Agent updates. Want to polish your skills? Dive into a topic at Zillow Premier Agent resources.