My career has focused on Operations & Customer Experience for 18 years.  My first career was centered around the Golf Industry where I worked at Local Clubs as I pursued becoming a PGA Professional.  I've worked at Annapolis Golf Club, South River Golf Club, Walden Golf Club, and eventually settled in as the Operations Manager at Bay Hills in 2009.  I spent 5 years at Bay Hills managing daily operations, tournaments, leagues, and staff.  I learne...