Response from Gary Spangler on 1/25/2023

Greg, from being out of the building for as long as you guys have been (August 2022), I am obviously not out of your life, as you thought about me tonight to leave this review. My company did not work for you, we work for your Board of Directors, which had to navigate a lot of issues with your condominium association that was not addressed properly in the past. In fact, up until the end of your residence at the building, I really did not have that much interaction with you. I think where your frustration comes in is that we worked with the Board to enforce the rules of the Association and I think you took exception to that because you thought the back common area was a storage area for your children's toys. We deal with this a lot because we bring a higher level of compliance to our Associations, and sometimes people that cannot follow the rules, have issues as you have from lack of enforcement from previous management companies. In fact, we worked with the Board to get your family an exception to the stroller storage you were using in the front lobby area, again a common area that you thought was your personal storage. I understand that condominium living and accountability are not for everyone, so I hope you and your family are enjoying your new place!