Lynn Pilsner grew up in Rockford, Illinois, where her parents taught her the values that continue to shape her life. They taught her to treat everyone as a special person and above all, listen to what they are saying. She's found that when you listen to people, you learn so much more. It's a simple philosophy that has served Lynn well. She learned that the most important thing she could do was to make her life a benefit to others.

Taking her fami...