Response from TingTing Zhou on 6/17/2025

I appreciate you taking the time to share your perspective, though I believe there has been a significant misunderstanding. As the buyer’s agent(you are the seller), my sole responsibility is to represent my client’s best interests within the bounds of the contract and the law—just as your agent was tasked with representing you. Regarding the "Leak" Issue Let’s be accurate—it was a dishwasher leak, which was clearly documented in the inspection report (please review the report before making claims). At no point did I state that your house had major plumbing leaks. This was not my personal opinion, but a fact presented by a licensed inspector. Regarding the $2,000 Repair Credit This was not for "minor repairs" but a significant structural issue—the large dining room window had shifted outward and could not close properly, leaving a noticeable gap. Your own agent obtained a professional estimate, which indicated that the entire window had to be removed and reinstalled, with the window alone costing $2,781, not including drywall and stucco removal/reinstallation, plus interior and exterior painting. The total repair cost exceeded $5,000, yet my buyer, acting fairly, only requested $2,000, which you agreed to. If you were unhappy, you had every right to decline or walk away—no one forced you to sell to my buyer. Even in an "as-is" sale, no buyer would pay $1.11 million for a home with a window that doesn’t close properly. If you were the buyer, would you? Regarding the Alleged 20-Day Closing Delay That is simply false. Please refer to the original offer submitted on 12/21, which clearly states a closing date of 1/30/2025. On 1/27, I provided written notice to your agent that we would conduct the walkthrough on 1/29, yet you shut off the gas and water early, preventing us from completing inspections. Even on our second attempt, the HVAC gas line was still disconnected, forcing us to schedule a third and fourth walkthrough. Unfortunately, the weekend delay meant that the title company was closed, leading to a 3-day closing extension. These were not buyer-induced delays but a direct result of actions taken on your side. A Final Thought Now, after successfully closing on 2/3, you have come to my page to leave a 1-star review, which frankly says more about your frustration than about my professionalism. You seem so upset that you’ve gone on Google and Zillow to leave multiple 1-star reviews about me. But what does this really prove? Nothing—except two things: 1?? You have a very small capacity for understanding and accepting negotiations that didn’t go entirely in your favor. 2?? I must be an excellent agent who fought so hard for my client’s best interests that it made the seller upset. In fact, my potential clients will be even more eager to work with me after seeing this—because who wouldn’t want an agent who fights tirelessly to maximize their financial interests? For that, I should actually thank you. Finally, everything I have stated is fully documented—I can provide emails, contracts, and screenshots to verify my claims. If you would like to discuss this further, feel free to call me directly at 480-866-7777.